Honestly I had high hopes as a friend went here and loved the experience. they did get me in same day. but it took 2 hours to bring me back for a 5 min appointment. the nurse kept mentioning the ways they could help me with my situation as if i didn’t hear the first time. and it was frustrating because i told them i didn’t know and i felt very pressured. then i realize after leaving there is no way that the information they told me about my situation is even right but because i was rushed and didn’t have a list of everything i didn’t think at the moment to say no that can’t be correct let’s figure this out. I am making an appointment somewhere else unfortunately. I don’t agree with people trying to change your sentence of i’m not sure yet. and also not even giving accurate information. if she was that rushed I would have came back when she wasn’t rushed and i’m upset that basically i wasted two hours of my day for an inaccurate answer.
This clinic lacks professionalism. I waited 2 hours for an ultrasound. The front desk had zero idea of how much longer it would take when I asked. 10+ women in the waiting room at any given time during my wait. When I was eventually seen, whoever schedules appointments did not communicate the details of my situation to the technician which resulted in me receiving an internal ultrasound rather than a surface one like I had been told over the phone. This was unexpected and I would never recommend this clinic to another woman.
These folks are fantastic! i have been with them since 2018 for hrt therapy and they have always treated me with kindness and respect. i also recently neeeded to switch my method and the practitioner walked me through the process as well as what to look out for as my body adjusts.i do recommend making an appointment months in advance if you are able, as they are often booked out due to the high demand for their services. this goes for any of their locations~ having an appointment can help prevent a long wait, and they are easy to set up with a phone call as they are often quick to answer and always with a human instead of a robot! 👍
This was one of the hardest days of my life and the people at Cedar River Clinic in Renton were so kind and caring. They made me feel so seen and heard as I was going through the worst loss. Simon was amazing at providing gentle care and being a calm spirit during the waiting period. All the care team…I can’t say thank you enough for being so compassionate.
Had to go here for a termination because all the PP were booked and I was terrified after an experience somewhere else almost a decade ago. We had to drive almost two hours from home to get here so was kind of bummed but so glad we did. The wait time was long yes but my total time including procedure didn’t go over the 4 hours they estimated, it was actually under. I honestly had the most comforting and pleasant experience I could have had considering what was being done. The staff was phenomenal and their kindness and gentleness literally made me cry. The nursing assistant and performing doc especially were so so sweet. I obviously hope to never have this procedure again but if I do I would definitely make the drive here. 1000% recommend.
This is a wonderful, compassionate clinic. The wait time wasn’t too bad, about 2.5 hrs. The lobby is comfy and everyone made me feel comfortable and at ease. For anyone reading the scary one star reviews - do not pay them any mind. This clinic is top notch, drs were wonderful. Make sure you go to the right address, there’s an old building on Rainier which is the one in some of the Google photos - that is not the right one. New building is on Carr road.
Despite being under complete anesthesia and the medical team using a suction device, remnants of the fetus were left inside me after my incomplete abortion. Even after two months, I still had pregnancy symptoms. Despite undergoing blood tests and multiple emergency room visits due to severe pains, I had to undergo a second operation after 70 days to remove the remaining fetus. Be cautious and vigilant about your body to avoid such incomplete procedures, as I had to endure another surgery due to negligence.
Tacoma - amazing provider team from Drs to MAs. Truly some of the most kind and caring people I’ve ever met. Appt was 8:50 and I didn’t begin process until 9:25, the 5 stars is for the entire experience.
Thank you so much to the entire staff of Cedar River Clinics, but especially to Milo, Nina, Trinh, Lauren, and Sarena! Everyone made me feel so taken care of and safe, despite me being incredibly nervous. The wait time wasnt bad with my experience, I was seen within an hour of my appointment and I know theyre trying hard to bring the waiting times down. I dont remember catching the financial persons name but she was very sweet and also put me at ease about the costs, which I was extremely grateful for. I cant thank the staff enough, truly. I will absolutely be using Cedar River Clinics for my sexual health wellness in the future.
I had a “missed miscarriage” and my OB could not get me in for a week to complete the procedure. I went seeking somewhere I could get in sooner, with the option of sedation.I had a good feeling about Cedar River and thought they would be compassionate about the circumstance. I was wrong.Staff was all nice enough but the 4-6 wait time DOES NOT include your procedure. There is no logical reason for the lack of scheduling. They just simply have people all show up at the same time and wait the entire day. You will have to fast starting at midnight. Which means by the time I was seen 7 hours later, I had not eaten for 15 hours. You also can’t have water in the waiting room.My “check in” was at 9:30. There are a series of waiting rooms so don’t think it’s over when you first get called back. Since I had a miscarriage, this means I went through an emotional last ultrasound after a 3 hour wait, and was left clueless to wait for another 4 hours. It was 4pm when I was finally taken back.When I asked why I was left waiting for hours, they said that at my 9:30 appointment I had 15 people ahead of me. This doesn’t make mathematical sense, as there were a dozen more behind me. A clinic simply cannot see this many people in one day. And if they can, they don’t need to all arrive at once.This was an unnaturally traumatic experience that left me feeling disregarded by the system. I would have rather taken medication to miscarry at home, which would at least be a more natural trauma than being taken advantage of by a lazy medical system.There is no excuse for this ongoing lack of scheduling. The excuse they gave was “it’s complicated” and “there is only one doctor.” Neither of which account for this careless practice. I will never forget this.
One women who works there I don’t want to put her name out there but my wife said she works in consent and looked very young. She was very kind to my wife who was going through a very traumatic experience. She made sure she was well taken care of and calmed her nerves down. My wife was very grateful towards her and so was I. All the medical staff and all workers were wonderful provided excellent care. Please keep doing what you are doing. You are helping a lot of women. Thank you.
I received great care. They really listened and understood my concerns and was able to get to the bottom of the issue I was having.
I was referred to the Renton location after receiving a devastating fatal diagnosis of my unborn baby. The wait time was long, but once you see how busy they are and how much care theyre providing it makes sense. Every single one of the staff members were so patient, talked me through everything, and made me feel so comfortable during such a crummy situation. These workers are truly heroes and Im thankful they are there, I cant thank them all enough.
I can of course only speak for myself, but I went in for a pap and loved my experience! The doctor and the nurse/student were great. I was incredibly nervous but they made me feel extremely comfortable and talked over everything. Will definitely come back.
If I could give this place 0 stars, lord God, I would!!!!! I made an appointment more than a week in advance and they call me two days before I’m due to come in to tell me that I’d have to reschedule because my procedure would need to happen over 2 days. My situation is traumatizing all on its own, then a little sprinkle of impatience and insensitivity from the scheduler because I’m justly frustrated. I can’t be seen for another 2 weeks and there’s no way to move my appointment to a different location. If you can avoid coming here, please do yourself a favor & don’t come here!!
Terrible set of receptionist. Very rude. They will also tell you that your spouse is not allow to give you support and that he has to wait in the car throughout the procedure.
Save your time and go to planned parenthood! Was told 4-6 hours, ended up waiting the 6 hours. I asked them to call me when they were ready so I can wait in my car. The called me 20 minutes later and I have been waiting 15 minutes and counting with no additional help. Met a girl who had been here 8+ hours!! Staff did not come update any of us waiting, called on people who came after us. The staff was so rude! Younger white lady that sat in the back answering phones was the most disrespectful of them all. Planned parenthood please
I waited 5 hours before I was seen. My appointment was at 12:40 and didn’t end up leaving until after 6pm. Then I went to the pharmacy to pick up my prescription and they didn’t even send it over. They are now closed and no one from the after hours is answering. I have concerns with something I’m not sure is normal and I can’t get through to anyone either. Do not come here. I know they can get you in sooner but they do not care about you or your situation. I am now terrified over what to do and have no guidance
Cedar Rivers Clinic is hands down one of the best medical experiences Ive ever had as a woman. The staff was beyond compassionate, and genuinely caring. They treated me with respect, and kindness in my time of need. I am so grateful for the medical care and information that was provided to me. The doctors were gentle and really sensitive to me in my time of need when I felt so scared and anxious. We are living in times where our reproductive health choices are at an all time risk, and it is times like this where Im beyond grateful to have such caring, and honest medical health care professionals doing this work. Thank you Cedar Rivers Clinic.
Don’t go here for HRT, this place is a total joke. The nurses here clearly don’t have a ton of experience with trans patients and don’t give clear answers to your questions. You don’t get automatic refills for your prescriptions, so you have to call them every time and the process is absolutely ridiculous. Both me and my boyfriend have gone up to 5 days without our prescriptions (which we are meant to take daily) because they have either forgotten to call the pharmacy, a doctor wasn’t in, sent it to the wrong pharmacy, or gave us the wrong dose. Every time we need a refill we end up having to call them at least 4 times before we actually get our prescription. There is no online portal service either, so you have to call in order to ask a provider any questions. Thank god I moved because I truly could not have had a worse experience at this clinic.
Clinic used to be reliable for trans healthcare services but now they cancel appointments without notice, no calls no follow-up. They gatekeep medication in the meantime, and prevent people from getting lifesaving care as a result.
This clinic really loves to waste your time. To start the billing department messed up on my insurance and called multiple times leading to my visit telling me different prices and giving me so much back and forth. My appointment was at 2:30 and they make you wait over 2 hours before taking you back. Never gone to a medical clinic with such poor time management and efficiency. The only reason I came to this clinic was because they could see me sooner than my original doctor but honestly it was not worth it!
My wife and I are from Lakewood, scheduled appointment for clinic in Tacoma at 8am, show up, and they tell us it’s in Renton. My wife verified location, time and price THREE times. Each time they said Tacoma but the price continued to change. This was in the span of a few days. Anyway they told us that we had an hour to get to Renton or she couldn’t be seen. Been here since 10am it’s almost 2pm and she just got into a room. They called my wife a liar saying they remember telling her it was in Renton, but they didn’t. I was there when she made the appointment over the phone, I heard all of it. They are unorganized, undermanned, and unprofessional. This place should be shut down. Also sure this isn’t the clinics fault but as I’m waiting in the car with the windows cracked(because it’s such a beautiful day) and our 9 month old son sleeping in the back, a guy walked straight up to our car, pulled out a J and started smoking like a chimney. I immediately drove away. We are never coming back up here again. And to who ever runs this place, you should be ashamed.
I took my daughter to Cedar River Clinics for a procedure and both her and I could not be more happy with the experience. The doctors (female), the nurses, and the financial staff were so kind and supportive. They really care about their patients and in shows in everything they do. Because we didnt have much money, my daughter was also able to get free birth control. A difficult situation made extremely comfortable by the care and respect we received.
I dont know if my experience was better than others, but our experience was superb. The staff was excellent and friendly. They did everything to accommodate for us. Very comforting. The front desk went beyond and gave us all the answers we needed. Dont judge the clinic by the neighborhood.
I really want to be able to give this clinic a full five stars as the medical team was absolutely amazing. My doctor was personable, attentive and not judgemental at all. The assistant was super sweet and we had a great couple of laughs all of us together.However the receptionist made this visit really awkward. I had an appointment on 9/11 at 2:15. The receptionist was very cold and disinterested. I get it, its the middle of the day, I work in reception too... but this is a clinic. She barely made eye contact with me, and seemed pretty eager to not talk to me. When I asked for the bathroom key she handed me a womens bathroom key. Im trans. Im here to get testosterone for my transition. And here Im getting a womens bathroom key. The rest of my visit I was really weighted with dysphoria.Again, the medical staff? Perfect. I cant wait to see them again.Reception? Gave me serious dysphoria for the rest of my week.
I’m just going to say I was kind of scared at first to even go in and follow through with an abortion just cause of it being my first time. I just had a child 6 months prior so it was a hard decision and didn’t wanna bring another child into this world with a pandemic going on. I decided to go through with the surgical abortion instead of the pill because I seen alot of negative reviews of how the pill is and didn’t wanna be in pain for 2 days. I can just say this was by far the best experience and choice I made going to this clinic. All the staff made me feel comfortable, answered all my questions, and made sure they let me know they were there for me! Even after it was all over they still checked up on me until my ride came and gave snacks and water. They even walk you out if you were given sedation. My overall experience here was the best. It did not hurt. I got sedation so I fell asleep before it even happened. Only took 3 mins and I was up and out! I felt a little tired after but I was very alert and felt like myself n not so out of it. I felt baby cramps but nothing you can’t handle my pain tolerance is like a 6. It’s the next day and I’m barley bleeding with 0 cramps. 10/10 recommended them.!
I went here last year in December. Plan to yeetus the feetus and with being one of the first appointments I would say the wait would be only downfall for me. But patience gets you a long way because I believe the nurse’s name was Sarah. Sarah was jus straight to the point yet caring at the same time. Made my experience fast n easy as I took the dissolvable pills. Did that n i can continue to beat teen pregnancy.It’s still to this day I remember Sarah tho, I appreciate having her apart of the staff to make my first visit so smooth.Sarah if ur reading this you’re doing amazing. I appreciate you 🫶🏽
Called me 48 hours before my appointment just to tell me that they needed to reschedule me. Calling someone 48 hours before the appointment seems pretty unprofessional to me they have an appointment for me Monday thank God but unless youre really advocating for yourself these people will get over on you. Its already a sensitive place to begin with I dont see why you have to advocate for yourself in an abortion clinic. I started crying uncontrollably because my situation is pretty sensitive front staff is extremely unprofessional and doesnt know how to handle stress under pressure which is really odd for a clinic such as this, the clinic supervisor seemed a bit more understanding but again you have to advocate for yourself a lot to get the right care. Do your research before scheduling for such a sensitive procedure
I’m not an anti-choice bigot. I’m a woman with a busy life, a single mom, and I’ll never come to Cedar River again or recommend it to anyone. I’ve waited two and a half hours so far and have not been seen. Based on discussions in the waiting room, I’ll be sent back to wait for more than an hour at least after my ultrasound. All I need is the abortion pill. The receptionist told me this is standard and suggested I should have anticipated up to 6 hours. Other women waiting are under the impression that they want us to “have time to think about it”. How disrespectful. This place should be closed.
Staff was really helpfulEspecially jani and nurse Dwana they have been very supportive and helpful through out my process and made me get through it easy in every step.I really being thankful and appreciate there support.Just have to bare with the waiting process.I have been patient enough and doctors made my life easier with the procedure.
I literally had to come and edit this because of how angry I am with this clinic. I visited about 4 months ago, the doctor wouldnt listen to me, my history, my family, history, or my concerns. She ordered an ultrasound, and didnt tell me the results until I called , and she didnt remember, then she said shed call back. Long story short, 6 weeks after my ultrasound, she recalls that everything looked normal. Went to a different doctor, turns out there are very serious problems that should have been obvious. all in all, DO NOT GO HERE. The nurses are nice, but the doctor I saw is awful.
I came here last week from out of state for my procedure. Every person I came into contact with was so kind and supportive. They made sure I was well informed and comfortable with every step of the process. Thankful to have heard about this place!
On the worst day of my entire life, every staff member I interacted with at this clinic offered compassion, kindness and respect every step of the way. Thank you to those who work here providing a very needed service.
My girlfriend came in for an abortion. We waited 7 hours to have the procedure done.....they staff treated us like trash, after the procedure they told us we could leave.....as we walked out my girlfriend passed out and we had to call 911. The staff did nothing to help, it was the paramedics who came and t her to the hospital. The abortion was done in a way that was unsafe and caused a massive hemorrhage. I wouldnt come here and I advise anyone considering to use this business go anywhere else.
I went to the Cedar River clinic Seattle location because it happened to closest to where i live, as opposed to the other two clinics. That being said, i can only speak of my experience in Seattle but judging by one negative review i read, i am glad i picked this clinic. It was not behind a pizza hut either! Very professional and discreet building labeled Medical/Dental and is on a high floor with lots of other offices. I saw no picket signs or anything of that nature, which was a relief. There is also validated parking where your car will be picked up and dropped off inside a garage.The waiting room was nice, quiet enviornment, not crowded, and has a tv so the person who takes you doesnt have to read magazines for 2-4 hours. All the staff were wonderful, and the day i was there they were all female. Which to me, was a definite plus. I was even able to talk to two of them about my particular situation of not having one of my family members support my decision, and that was why i was borderline hysterical when i went in. The advice and reassurance really helped, believe it or not. As far as the exam rooms, all clean and up to date. I was never left alone for more than 5 mins in a room, very different than most doctor offices. Also, because it is a surgical center they can give you good sedation which helps.I was given a demerol shot and a valium, plus anti-nausea meds. I had a high tolerance to opiates so although i was relaxed i still felt alot of the procedure which is uncomfortable & painful but i just closed eyes and squeezed a great nurses hand. She also helped me relax my pelvis and body so i did ok. Then it was over in between 1 - 3 mins. Then i was free to go, but not without 1 years worth BC pills, 3 boxes of emergency contraceptives, pads, & tons of info. BTW, Cedar Rivers is not just a later term abortion clinic. Thats what i initially heard, but they did mine well before the 1st trimester was up. I only went to them because planned parenthood had a 2 weeks wait and to me, the earlier in pregnancy the better. Also offered is STD testing/treatment, HIV testing, pap smears, BC, annual pelvic & breast exams, pregnancy options counseling, LGBTQ wellness services and even menopause evaluations. This was a long review but it is deserved. Id recommend this clinic to anyone who has womens health needs of the above. Especially for abortions compared to other facilities. Even though i live over an hour away i plan on going back for my next paps or exam. I went in feeling worst than is describable and came out more confident about my decision and feeling taken care of.
Nice for informed consent for hrt. Doctors and staff are all very good about making you feel comfortable. They take the time to listen to the patients and answer any questions. Very helpful either insurance issues too about getting prior authorizations cleared. Overall great.
If you come here, just get ready to wait super long 5-7 hours the reception Is in a bad mood seems like she doesn’t wanting to be there. Over all horrible place to be in when you have a sensitive problems your trying to deal with. They don’t care About how you feel.Don’t recommend please drive a little bit to a better clinic
Thank you Cedar River Clinic…thank you dr sara…and everyone. My friend told me about getting an abortion here and I am really glad I did…I was treated with respect and everyone was so kind starting with the girl who made my appointment. When I arrived I waited about 15 minutes before being called in. No one judged me. I didnt have to justify why I was there. I dont know why I thought I would have to though. Many people don’t know about cedar river but they should….i almost forgot…thanks to DJ too….thanks…the drugs worked just fine...I didn’t feel a thing. There were a few people with ugly picket signs outside but they were really far away. You can watch them from the waiting room – lots of windows – but they just have to watch the cars drive up the street – they cant come in. I dont think they are there everyday but about 4 were there the day I went. They were gone when I left about 1.5 hours later. I thought it would take longer. The clinic is nice….clean…TVs…comfortable… modern… Oh and thank you Sharon and the girl on the phone..I was really nervous but it was nowhere near what I thought. Thank you Cedar River…you saved my life. Really!SGM
I came to Cedar Clinic for an annual exam and let me just say, DO NOT GO THERE for that! The nurse pretty much talked me out of getting a Pap smear and than for a regular STD testing she made me swab myself. I don’t get tested too often so idk if that’s a new 2020 protocol, but I’ve asked a couple of my friends and We don’t think that’s right. I don’t want to pick the race card, but when she deliberately said “well I’m not gonna swab you, you can do it yourself”.. I was mortified.
Very kind, considerate staff. Conscious, confidential and a judgement free environment. I had an IUD put in 3 years ago and it was the best treatment Id had for my issues. They took my pain and anaemia seriously, and were very helpful prior to and postop
Had to terminate a pregnancy due to complications. Staff here was very friendly and considerate, even though I was screaming, crying, and puking. I ended up passing out during the actual procedure due to exhaustion and meds. Ive used cedar in Tacoma before and theyve always been consistently good with patients at each facility. Would recommend them
If I could give this place a 0 star that is what I would put . Trash staff super unprofessional they do not keep your personal business confidential. May 2nd have am apt at 1 still not seen by 145 and then the fire alarm goes off and people that dont want other people to know your sitting right out on front street.
Service takes way too long. The last process of the procedure is to take a pill and go home. They told me they needed a room to administer the pill so I can go. Waiting over an hour just for them to be ableTo give it to me. Staff lacks any compassion or care
Dirty, disgusting, and unclean. Health department needs to shut this business down.A woman bled out to death in the parking lot after an abortion. This happened a few days a go. The doctor who did this should be charged with murder. Do not risk your life and come here.
I had a medical abortion (pill series) performed at the Seattle location after UW Hall Health told me they wont do them on campus. The staff and doctors (all women) were very friendly and extremely helpful. The lobby and waiting areas are peaceful. Any procedure performed here is treated as a medical issue and human right, period. Zero judgement. Very Queer affirming.
I only went here to get a quick prescription for birth control which is needed for me to take another prescription. I had no idea it was an abortion clinic, but the RN was so compassionate about other problems I was dealing with. I wouldnt mind going to her for gynecology in the future. I believe the nurses name was Melissa.
If I could give this place a 0 , I would. I am here now and have been waiting for 4 hours so far , for an ultrasound. I am still waiting in the lobby as I’m typing this.
I didnt encounter any of the problems the 1-star reviews talk about. The receptionist was very nice, the wait time was reasonable, and the doctor I spoke to seemed very competent. Lovely place.
I went there twice as it was close to my work. Each time I was misdiagnosed even though it was a typical issues. As a result, Ive been out on wrong antibiotics that did not help but made me very sick. Would definitely not recommend.
Having an abortion was a really hard decision. I felt devastated. The staffs here are extremely understanding and caring and non-judging and made my experience here as comfortable as it can be. I am very thankful.
Thank you to everyone who works at Cedar River. It was the darkest time of my life. I was scared, lost and your medical professionals and staff treated me with nothing but courtesy, respect, and understanding. I can’t tell you how much that meant to me. Thank you.
Wow Britanny was so rude ! She slamedt he door to the clients and me .She was yielding in us when she was asking the Covid-19 questions.If she dont want to work in this place , she shouldnt....!!
Quick and thorough service. Felt very taken care of and was able to get a years worth of birth control for a good price :)) thanks guys.
Thanks to everyone Doctors and nurses! They are really friendly and theres nothing we have to be hesitate to share with them. They are really nice!!! 😊😊
Not sure why they tell you to come so early only to have you wait for 6 HOURS!!! They only have one doctor and it seems like they pick and choose who they want to help first recommend any other place then this!!!
Waited for 50mins and I just gave up ultrasound for check. Terrible
I suspect the one-star reviews are entirely anti-abortion bigots. Staff here is great and respectful, care is fantastic.
Yes I did have to wait a long time, but everyone here treated me with respect and dignity. Thanks!
Was able to get an appointment super fast, they were all very kind, helpful, and efficient.
Mismanaged. Rude staff. Unnecessary long do nothing wait times. Wait time is about 10 hours. Just plain sitting and waiting.
Been here since 10 in the morning and still waiting to be seen (1:32pm) and still doesn’t know when I’ll be up next. Stop scheduling everyone at 1 time or get more workers
Extremely high hospitality, everyone who works are lovely and joyous individuals who respect me in every way.
I went here once a few years ago. Staff was very kind and caring.
Scheduled an apt only to wait 6 hours to be helped! They Need more workers here .
The reviews about botched abortions are fake and come from Midas employees.
Amazing staff that provide essential services for women and the LGBT community
Everyone was so kind, warm, and comforting.
Poor excuse for healthcare
Over 8 hours waiting
Slowest place EVER!!!
I Definitely recommend.
Despite not having had a good time due to the loss of my pregnancy, the health team in general was very timely with the good care they gave me, Simón and Bella were very attentive to my recovery. Grateful to everyone, many blessings! Continue with the humanized treatment and empathy with your patients🙏🏻