Amber Health Care for Women Cheryl Serr, MD - Redding OBGYN

I had the most awful experience with Dr. Serr. I went in for extremely painful and heavy periods. I asked Dr. Serr multiple times if I could have endometriosis. She would laugh and brush it off, telling me no, I did not have endometriosis and that I just needed an ablation to stop the bleeding. After I started passing golf ball sized clots I went back in and showed her photos. I ended up moving forward and had the ablation done. Several weeks after, I was still in horrible pain and was still having extremely heavy bleeding. I went back in and again asked if there could be any other causes. I was simply told the ablation failed and I needed a full hysterectomy. I immediately scheduled and went for a second opinion to Dr. Van Kirk and am I glad I did! He was so kind and compassionate. On my first visit he immediately discovered I had an 8 cm ovarian cyst. I underwent surgery to remove it. My 75 minute surgery turned into an almost 3 hour surgery as I ended up have major endometriosis along with the huge cyst that had wrapped itself around my ureter and was attached to my pelvis. If Dr. Serr would have taken me more seriously from the time I first went to her office, I could have avoided months and months of agony. How an OB could miss that huge of a cyst, along with completely dismissing anything I suggested about endometriosis is beside me! DO NOT USE THIS DOCTOR!! Call Dr. Van Kirk. He is straight forward, compassionate and most importantly, competent!

Was not a fan of dr serr pushing the Covid vaccine while I was pregnant 3 years ago, saying that me or my baby could die if we get Covid without the shot and that there are no side affects from the shot for baby. That it is 100% safe. Unbelievable.

I love Dr Serrs office, Amber healthcare for women. The staff is always very friendly and efficient and kind. This is honestly the only OBGYN office I would ever recommend someone go to in Redding.

I have been seeing Dr. Serr for over 20 years and she always been honest, straight forward and takes her time to explain everything to you. You don’t feel rushed at your appointments. She generally cares about your health. And has been wonderful through all my stages of care. I would recommend her without hesitation to anybody looking for a ob/gyn .

Everyone at Amber healthcare is unbelievably caring and attentive. The doctors take their time to thoroughly explain everything to you and answer all your questions. You never feel rushed out the door. I highly recommend!

Cheryl Wiley took her time in answering all of our questions. She didnt rush through our appointment and I felt very heard and was glad to hear this (second) pregnancy was going to have a lot of proactive measures for my health and babys and I really appreciate that. She explained everything thoroughly and she was so calming. Highly recommend!

Office staff is always nice and considerate. Its a clean and welcoming space and both Serr and Wiley are patient and answer questions and address concerns. Ive only gone in for annual health checks and they always treat me well and make me feel comfortable.

I have been going to Amber Health Care for many many years always a wonderful experience. Both Drs are amazing. Great customer service and when I went through my breast cancer they were so supportive and amazing. I recommend them to my friends and family.

The staff is super friendly and welcoming. The doctor and PA are both amazing! They’re quick, but still personable. They also take the time to walk through treatments and next steps and never make you feel less than. Thank you!

Always a pleasure at this clinic. Girls and providers are nice. Get you in and out ;) . Saw my PA she was amazing and friendly. ALWAYS have a good convo.

Office staff is always great and friendly. Cheryl Wiley is the best. Very personable, great bed side manner, has a great heart! Has children of her own so is relatable. Takes her time and is thorough. Isn’t pushy regarding certain topics.

Wonderful experience every single time. I have been going to Amber Health Care for years, have sent my own daughter there and would highly recommend them. Thankful and faithful patient.

The clinic is clean, warm and inviting, and the staff friendly and professional. Cheryl Wiley, FNP is competent, engaging, and caring. I am a retired healthcare executive and I trust her and her team implicitly.

The staff was very professional and welcoming. The office is very clean and beautifully decorated. Dr. Serr was very kind and comforting. She explained in great detail possible diagnoses, outcomes and plan. She listened to my questions and didnt rush me. I appreciated her time she took with me. Great place to get care.

Ive been looking for a good OBGYN for over a year now and finally found one! Cheryl Wiley and staff are amazing! I feel comfortable the whole time and now Im not nervous for my annual. They are educated and open to discussing your options. Confidence through education is their mission, love that! I would recommend them to everyone. Thanks again!

I’ve been a patient here for years. Dr. Serr delivered my first baby 17 1/2 years ago, and she was fabulous! She made me feel safe, and that everything was going to be ok when things got scary. Her confidence and knowledge you can feel. Which reassured me as a patient. I absolutely love her office.

Dr. Serr has been my doctor for years for my annual exams as well as a few surgeries. She is fantastic! She is very informative and answers all your questions. The staff is so friendly, it feels more like visiting a friends home instead of a doctors office. Now that my daughter is old enough to be seen I am completely confident taking her to see Dr. Serr!

I saw Amanda Wong, Physician Assistant today. She was so intelligent, professional, and kind. She answered questions and showed genuine interest and care. I feel really confident about my new health team.

I being seen Dr. Serr for almost 10 years and she always being honest, straight to the point, takes her time to explain things, give you options and cares about your health. Thanks to her and my annual appointment discover my breast cancer in 2019. Let me tell you my world paralyze and was so scary for me and my family. She talked to me and my family and explained the process so well that we were able to understand everything Im so grateful for everything!❤

Dr. Serr, Cheryl Wiley, and the entire staff at Amber Health Care for Women are all first class professionals who treat their patients with great care throughout all stages of our womens health needs. I am extremely grateful for their depth of knowledge and expertise and know that I am dealing with the best of the best as far as my health needs are concerned. I highly recommend the team to all of my friends.

Got called yesterday regarding the referral my PCP sent and they got me an appointment for today! The receptionist and MA were both very friendly and welcoming. Dr. Serr was very kind and informative, and she got right to the point with diagnosing my issue- endometrial biopsy and ultrasound done today at my first appointment and labs ordered, follow up scheduled in 2 weeks to go over results. And I spent less than an hour there. Excellent experience!

The service here is fantastic! The facility is clean and inviting! Dr Wiley is very easy to talk to! She does a great job at making me feel comfortable and heard. Kudos Amber Health Care!!

The office is very welcoming and nice! The staff is friendly and polite! Dr. Serr takes her time and explains everything to you! . She is a family woman and very dedicated to her patients! I have gone to her for over 10 plus years!

Dr. Serr and Cheryl Wiley are both fabulous. They put the patient first and give me all the time that I need to understand what is happening with my body. They truly care about me and it shows in everything they do. All of the staff is equally committed to making my experience the best that it can be.

I find the team and Amber Healthcare to be very professional yet warm and compassionate. The office is very nicely decorated. The wait has not been long the two times I’ve been. I plan on making their office my go to place for all my gynecological needs.

Went in afraid of having uterine cancer, procedure was aggressively painful, then tried to upsell me on expensive BS “cash” rejuvenation procedures for some made up issues for which I had zero complaints of. Can’t in good consciousness recommend this practice to anyone.

Having to leave a poor review is very heartbreaking because I never would have imagined my experience to be anything close to what I had went through. The first experience was an annual pap as a new patient. The doctor had horrible bedside manners and was very agressive using her tools. I clearly was very uncomfortable as it was expressed in my language and body language. I left crying and wanted to desperately find a new OB. I had scheduled a second appointment for a cyst removal and again, the doctor was extremely abrasive, agressive, had horrible bedside manner and did the proceedure abnormally quick without any after care or scheduled follow up. The cyst came back within a month. I requested to have the practitioner instead and explained my horrible experience. She sympathized saying the doctor had bronchitis that day. Why is she doing proceedures with bronchitis? I ended up doing one check up with the practitioner and I decided to not return..ever. There was one lady who was extremely nice who worked the front desk. She was older than the other front desk women and was extremely kind and understanding. She is the ONLY reason I have a star, otherwise, if I could it would be zero. With that, thank you to the lady in the front office whom was very professional, kind, and understanding. The newer lady who also took payments with black hair, she was also very kind and also comforting. Best of luck to new patients.

Ive been a patient of Dr. Serr for many years now. Ive never had a bad experience and Ive always felt that I was getting the best care possible. Dr. Serr tells you like it is .. but also has a calming, compassionate way about her. Her staff is always friendly and I appreciate that as well. Recently I had to have the 2nd surgery of my entire life... and I was quite nervous. Dr. Serr was clear about the procedure ..and about the pre and post op and she also gave me the best advice that helped me financially through this journey. On top of all of the good things I can say about Dr. Serr... the surgery I just had went so smooth.. I cant even believe I had surgery. I had literally zero pain afterwards .. no cramping.. no aching. I was almost shocked it was over with and I couldnt even tell it happened. I want to publicly thank Dr. Serr and Patients Hospital for such wonderful care during this very stressful time of my life. I cant imagine going anywhere else for my care.

Dr. Serr is a wonderful! Shes easy to talk to about any questions or concerns you might have. She really cares about womens health. She takes her time with her patients, she never rushes in and out. I love that! I recommend this doctor!

Love the staff at Amber Healthcare. They genuinely seem to care about providing a personal experience. I was treated with such compassion after a miscarriage. I will forever be grateful for how Dr. Serr and her staff handled it.

It was my first time there. I was very impressed with the professionalism and kindness of all the staff. They were prompt and got me in and out of there and very little time. I will definitely go back

Past 1 year I left many voice mails with this office and never received a call back. Most of them were regarding appointments and test results. But the last voice mail I left was couple days after I was discharged from Mercy. I was suffering from bad cramps during my 2nd trimester. It wasnt an emergency since they ruled out that I was not in a preterm labor. I called and cried for help and they still didnt return my phone call. Later that day my husband called when I became so sick and couldnt get out of the bed and he could get some instructions to ease my pain.Once they sent me to other doctors office a day after faxing a referral. When I got there I found out that the referral never came in. I waited at that doctors office for 30 mins calling 3 times and it all went to voicemails. Of course, they didnt call back. I left the doctors office without any outcome.They also didnt check that my prenatal blood test results never came in. They found out about it 3 months later when I asked about something else.There were 2 other lab tests the NP needed to follow up with me. She told me she would call me when test results come in. She never did. Both times I just assumed no news is a good news.

Dr. Serr delivered my babies and has been my OB for 11 years. She takes time to address your concerns, she cries with you, she laughs with you, she explains things in a way that you can understand! I highly recommend her!

I will not return to this office nor recommend it to my friends. I did not have a positive experience. I visited this office for more than one visit. When undergoing procedures they were not explained before hand and I often left this office feeling upset. I would ask questions regarding my family history and concerns and they were quickly dismissed. When leaving the office, the staff were not desk to inquire about my co-pay or follow up. I am shocked there are so many rave reviews.

Amazing experience, I had my first pap smear and physical here and I felt very comfortable. It was a very comfortable environment. It was a very quick appointment. The whole staff was very kind and very private with all of my information. Would recommend to anyone.

The clinic itself is lovely. Not only that but Dr. Serr was extremely informative. Instead of just offering answers, she offered information that left me feeling empowered to make the best decision for my health.

I only gave 1 star because I had to to write a review. Otherwise it would have been zero. Dr. Serr took it upon herself to write a degrading letter to my primary care physician. Not only did I NOT release my information - much of the information in the letter was incorrect and misleading. A complete and total defamation of character. She also mentioned some of my husbands medical information and he isnt even her patient. I would not recommend her at all.

Dr. Serr is incredible! I wish I could see her for every health related visit I’d need! Loved her as my gyno and I’m loving her as my OB with my first pregnancy. Highly recommend!

Staff was hurried, Dr. Wiley was hurried. I left feeling very much like a number. Even though I stated clearly that we were interested in children and I dont want to take birth control, she repeatedly suggested I take birth control as my only option. Insensitive in the least, offensive in the most. I didnt bother to bring up other health concerns.

Great care with doctor Serr. She answers all your questions and doesnt rush you through your appointment. The staff in her office is also very accommodating and customer friendly.

Ive been a long standing client and always been happy with care recieved. Ive had additional needs through the years outside of standard check ups, including a pregnancy that resulted in emergency c-section that I attribute my daughters survival to Serrs ability to do what needed to be done in the moment. Ive recently had an endometrial ablation and my tubes tied concurrently with great results. Its taken my HORRIBLE heavy, painful periods to just a little cramping (endometriosis still causing). Im so grateful they were willing to walk through this process with me. It has drastically changed my life during my period. Recommend them highly if you want someone that is direct and honest about your care.

Ive had nothing but wonderful experiences with this team and the doctors. Even in a crunch, they are able to get me in. Definitely recommend!

Dr. Serr is a wonderful, caring and very knowledgeable gynecologist. I have been seeing her for years. She never rushes through my appt. She explains everything in detail. I will always recommend Dr Serr. Thank you for always making my appts comfortable.

I love the staff here, they have made me feel welcome and supported through 2 separate pregnancies. Dr. Serr and NP Wiley are both wonderful providers and I believe women here are in great hands!

Such a lovely and relaxing facility. All the staff were so kind and welcoming. Dr. Serr is kind, respectful, educational and she took her time with me. I’m so glad that I found this place!

I love Dr.Serr and all of her staff! I always have a great experience anytime I have an appointment

I have been going here for 11 years since I was 17 years old to now after having 3 children. Dr. Serr and Cheryl Wiley are amazing! Could not ask for better providers for womens health.

If Cheryl Serr was the last physician on Earth, I would still rather deliver my own baby. Her bedside manner and post-natal care are both abhorrent.

Everyone at Amber Health Care is wonderful. Great communication, caring & thoughtful. Highly recommend.

Best OBGYN in town! They are always strait with me even when the news is hard to hear. Love a Dr who doesnt sugarcoat anything but still has amazing bedside manner.

Everyone at Amber Health Care is not only smart, professional, courteous and thorough, theyre fun and as well. They always do a great job.

I love going here! This is my first pregnancy and my experience has been amazing! Everyone at the office Knows My Name and make me feel at home!

Wonderful place Dr Sharr and Wiley see you as a whole personNot just parts to fix.

I ALWAYS have a great experience at Amber Health. Their providers are caring, professional and kind. I highly recommend this facility.

Its difficult to find a doctor that will take the time to really listen and then explain. Dr. Serr took the time to review my history and to detail all the possibilities. I really appreciate her time and care.

Wonderful care. They listened and addressed my concerns without judgement or awkwardness. I left with greater understanding and relief. Highly recommend this place!

I’ve been going here for years and have always had a good experience. They are very professional and compassionate providers.

I been to Amber 2x and both times I had a great experience , the staff are great ! And Dr. S made me feel comfortable and she answered all my questions.

Amazing place. I am blessed to be able to go here. Dr. Serr and staff are Amazing. I am personally thankful for .Dr. Serr. She saved my life as I see it. I would give 10 Stars.

I had a first appointment and it could not have gone better! Everyone was so friendly, knowledgeable, and timely. 👍👍

Reception and office staff were friendly and helpful. Dr. Serr has a great sense of humor and was very informative.

Friendly staff at Amber Healthcare and great doctors. Inviting waiting room and short wait times with appointment.

She wasn’t my OB but she did deliver my son on March 21st and did an awesome job with my Csection

I am regularly going to this center for annual gyn follow up and am completely satisfied. The staff are nice and helpful and the doctor is excellent.

Very professional women working there. Made me feel extremely comfortable. And their office is very beautiful and homey!

Im so tired of Doctors Telling me that I have to be approved and fill out a freaking packet for can pack it for it. That that is discrimination at its worst and I will be talking to a lawyer about this s*** yet.

Had a routine exam, was quick but very thorough and answered all my questions. Will continue to go here for women’s health.

Always professional but also kind and caring. I have been a patient for over 17 years.

They were kind, walked me through everything, and warm. For something that can be invasive, I felt safe.

Thank you for taking care of me, staff is very professional. Thank you Ladies 👍😊

This office provides top notch service and with heart! LOVE these ladies.

Best OB/GYN Ive been to. Gentle, thorough, and quick.

The staff was very nice, the wait was a little long. Overall I would recommend.

Kind, knowledgeable staff. Helpful fast AMD courteous! Recommended

Selene rejuvenate works and painless,price is reasonable and worth having it done

Really nice staff and doctors! I would highly reccommend this place!

Very nice office it is clean and welcoming.

My go-to place. They’re the best.

Highly recommend anyone who needs a gynecologist

Very personable, and caring office

Amazing care and fantastic Doctors

Friendly and knowledgeable staff

Nice & pro staff

Good staff.

Dr. Serr is caring, kind and thorough.

Everyone is so kind and thorough. I felt cared for and taken care of.

Everyone is lovely and very helpful

Dr Cheryl Serr has been my GYN for 14 years. I have a specific condition which she did additional research on & mailed me the information with links to various sites which contained more data. Dr Serr goes above & beyond for her patients. I appreciate her depth of knowledge, her compassion, & her investment & dedication to her profession. I highly recommend Dr Serr & her professional office staff for all your women’s healthcare needs.