I had blood drawn for annual physical in office. Originally, I had planned to have an in home visit, but visiting Estelle at her office very near the Witte Museum was comfortable and very pleasant compared to typical doctors office settings. It was a charming location with enough parking and I felt safe visiting the office. I was also the only patient in the office since she sees one patient at a time, therefore no waiting time. Also no fluorescent lights nor institutional wall colors.Despite my phobia, and attendant behavior, crying etc., Estelle was comforting, compassionate, and encouraging throughout. As other reviews mentioned, her method of drawing blood was practically painless. I was able to recline in a plush chair, she played the music I selected in the background, and the whole process was over in no time. She offered a snack and drink afterwards. I would choose this experience any day over visiting a doctors office. With Estelle, there was no question at any time of whether I was in good hands. This lady is undoubtedly an experienced competent professional. I have already referred my own mother to her, and I would suggest using Soft Touch lab services to anyone who wants to have a more pleasant experience having blood work done for themselves, their children or other loved ones.
They are amazing!! We had to travel from Mexico to do bloodwork. Estelle and Betty were super helpful. They even offered to pick up the supplies we needed for the bloodwork (sent by the lab) at a fedex office. The blood draw was quick and painless.
Absolutely the best experience. I have hard to find veins. Estelle found it in seconds. Whole process took about 10 minutes. She was kind, easy to talk to and made the whole process easy ....Highly RecommendUpdated : Dec 4th 2023This was my 3rd visit to see Estelle. She made me feel comfortable and at ease. In and out, quick and painless. I cant say enough about how kind and easy going she is. She makes what could be a stressful situation so simple.I highly recommend her. Thank you Estelle.....Updated : August 16th 2024This was my 4th or 5th visit with Estelle. Ive lost track. Everytime Estelle is professional and kind and always makes my visit a nice one. I cant say enough nice things. The environment is calming. You feel comfortable and safe and that always makes things less stressful. I have hard to find veins and she gets its first try. Its a quick easy process. If you have hard to find veins or they roll or youre just scared of needles Estelle is your go to. Give her a chance. Youll never go back to a regular doctors office or a lab for blood work.
Best Phlebotomist EVER. I needed Therapeutic Phlebotomy done and am SO lucky to have found this great place! I’ve been to many labs and blood centers and also been hurt by a few or they couldn’t find my veins. I am extremely impressed with Soft Touch Lab Services and Estelle is truly a consummate professional! I was in and out really quick after a painless process and she was kind, definitely an expert and experienced Phlebotomist. I can’t thank her enough and will be back next month. Make an appointment with her, you will be so glad you did! I’ve got veins that hide and she ROCKS. I’ve been to many labs and donation centers in 40 years. No one comes close. Truly impressive experience and expertise!!!
We utilized Soft Touchs mobile lab services this morning. My son is autistic and weve had no success in the past in getting lab work done. Luckily, Soft Touch offers its services by coming to your home and doing the lab work and taking care of submitting it to the labs. Estelle was extremely helpful, gentle, and patient. My son understandably was resistant and tried to fight off getting his blood drawn, but Estelles approach, especially with him being autistic made it simpler to get the task completed.I would strongly recommend her services, but even more, if you have a child with a disability such as autism. Im glad I was able to utilize her expertise for this lab request and will be using her going forward for any of future lab work for my family.
Estelle was such a sweetheart. Our son has autism and is a big boy and very strong she was able to get the lab work drawn quickly and with such care. She would talk to him telling him she would be so quick and she was sorry if he had pain but he was such a strong and good boy❤️ I will always call her company for any further labs ever needed. We need more understanding people like her to know how to handle our babies on the spectrum 🩵 Thank you for being an angel 🙏
I couldnt be more pleased with Soft Touch Lab Services. They are prompt, very skilled, and so kind. Highly recommend!
Estelle is the real deal! She was so compassionate and understanding working with my anxiety and doing anything to make me feel comfortable. She was able to draw blood on the first stick and it was over in under a minute. I highly recommend her!
Had a great experience with Soft Touch! Estelle was very prompt, on time, quick & efficient & so very sweet! She had great customer service & made me feel very comfortable! I love how flexible the times are and it makes it even more convenient that she was able to come to me for a small fee!
Estelle was amazing! I called her and she was able to come that same day within a couple hours to administer services. She was professional and gentle. Would highly recommend and will definitely use her again!
Estelle is amazing! So professional and kind . I would definitely use her services anytime . I recommend Soft Touch to anyone that is needing their blood drawn and either not able or just not wanting to go out . She was very punctual . Thank you so much !!!
Estelle offers an amazing service!Kind, caring, knowledgeable. Very professional.I highly recommend Estelle and her company to anyone who needs mobile blood drawing or phlebotomy service.Shes just a gem.
Estelle came on time and she went out of her way trying to print the requisition for us. She was very professional, patient and very nice. I was very impressed with the service. I will call them for all our phlebotomy needs.
Im over the moon regarding my experience with Estelle and Soft Touch Mobile Phlebotomy, LLC. She was on-time at 7:45 a.m. She wascourteous,knowledgeable and professional. She was able to draw my blood with one stick which doesnt usually happen. So her skill was evident.HER FEES ARE VERY REASONABLE!!Having RA & Diabetes, it can be very difficult for me to arrive fasting at an 8 a.m.appointment, wait my turn, have blood drawn before eating or drinking anything. Her services are both convenient for busy schedules and a God send for people struggling with physical limitations.AGAIN, HER FEES ARE VERY REASONABLE AND HER SERVICE IS ESSENTIAL!! Thanks again for the service you provide. Ill be seeing you again soon!Jo Ann KilgoreFrom a grateful new client!
Amazing work. My 13 year old son is terrified of needles. Estelle took extra time and patience to get the blood drawn.
My experiences with Estelle were fantastic. What a great home service she provides. She is always prompt and friendly. I highly recommend her and Soft Touch!
Due to asthma, it is difficult for my elderly mother to tolerate wearing a mask for long periods of time while at doctor appointments or lab draws. Having Estelle come to the house was SO convenient for my mom. Estelle was very friendly while still being polite and professional. Great phlebotomy technique! Highly recommend her service!
Best blood draw experience ever! Estelle was professional, communicative, punctual, and meticulous. Will be using her services from now on. Outstanding!
Quick and easy! Estelle was very friendly and professional. Definitely recommend.
Estelle was prompt, professional and friendly. She was also a fantastic phlebotomist. I barely felt the stick, and even when she was changing the vials, there was no movement. I have had less skilled people do it. There is a world of difference!
Estelle was amazing! I am hard to draw but she was gentle. She drew my labs and was quick.
Have utilized soft touch at least 3 times....Estelle is always prompt always professional and most importantly patient. and very kind to my elderly mother. My mothers hhc could not seem to get lab draw right for whatever reason. I finally realized I should just call Estelle. Not stressing anymore is well worth it.
I called and they were at my house within 30 minutes! It was super fast and easy. The lady was friendly and talked to me throughout the entire process and let me know what I could expect next. GREAT experience. Definitely recommend! 5 stars! 10/10! ♥️
I needed a special blood draw today and they allowed me to come in without an appointment. Minnie did a great job and went above and beyond the call of duty to get everything done right.
Estelle was very nice and professional! Great painless blood draw, and great communication before and after my appointment.
Working with Soft Touch Mobile Phlebotomy Services was incredible. I was able to set the time and the convenience of them coming out was incredible. They were affordable and there was no delay in having results compared to when I would go into the lab to do it. In fact, because it’s on my time - I feel it was quicker. Will be using them going forward - even after COVID.
I was looking for someone to come to me while I was down that could help my doctor and I achieve our goal of getting me better. Let me tell you how glad I am to find her! She was prompt, respectful, smart, and prepared.
Weve used Estelle many times and she is fantastic!!! Thank you for providing a great service!
We had a great experience on our son needing to have blood drawn. Highly recommend this service.
In home blood draw process is quick, easy and convenient. Estelle is friendly and professional!
The phlebotomist met me the very same day I called. She adjusted her schedule to fit mine and I am beyond grateful for that. I highly recommend using this Soft Touch Mobile if you’re looking for fast quality service.
Phlebotomist did indeed have a soft touch and was prepared, professional, on-time, and pleasant. There were no hidden-fees and all communications were returned in a more than timely fashion. Will use these services again and have already recommended to others.
Estelle is a wonderful person, Professional, knowledgeable, and very kind.
Professional and caring. Ask for Estelle!
Ms. Estelle was so easy and fast!I’m 16yrs and it wasn’t scary!
Extremely professional appointment.Will definitely use this service again in the future.
Im so happy I found someone to draw my blood from home!! She is very professional and does a excellent job!!!
She was great, very professional and clean!! I will recommend Estelle in the future!!!
This is the ONLY way for labs to be done, Estelle was amazing.💯💯💯
Very nice lady . Good customer service .and I can’t wait for my results 😍
This was a great experience & so glad its available!
Kind courteous people who do an excellent job.
Awesome experience, very professional phlebotomist I would highly recommend!!
Easy and fast.
Excellent service