This place severely overcharges for services ($300 for an ultrasound and $111 more just to get those results) NOT including the initial visit OR the 3% fee they are tacking on for using a credit card. The fact that a doctor’s office is passing that fee off to its clients is disrespectful and should be considered fraud. Anyway, there has never been a single other patient in the huge waiting room they have here, and yet it takes an average of 45 minutes for me to see the doctor. The doc Allison is nice, but it doesn’t make up for all of this extra nonsense. Please do yourself a favor and go somewhere else.
I called to schedule an appointment for next day visits the medical assistance i spoke with never informed me about my co pay or if i would be charged a fee if i cancel within 24 hours. I was charged a cancelation fee mind you when you signed in as a new patient they have you sign paperwork saying you are obligated to pay if you cancel your appointment less 24 hours. My paperwork was from a year ago saying a different amount then the one their charging me. Front staff is very rude and inconsiderate.
I liked Dr. Cavasos but they told me I didnt need a pap smear for five years. I had a couple if abnormal paps then a normal. Im not comfortable going five years. They didnt even make a following appointment so I could remember when to go. The staff are cold and unfriendly. They also have a policy of no children allowed which is pretty weird for a place who are supposed to be treating mothers.
I really appreciate it Dr. Allison Cavazos time and patience in answering my questions and concerns. I was anxious in visiting the office due to past experience in another clinic OB/GYN. However, she made me felt comfortable and at ease. It was a relief! Her assistance Samantha was friendly and helpful at my first time visit. I will recommend family and friends to them!
Had to come in here and change my review. The nurses and staff are so incredibly wonderful. They listen and make you feel so comfortable in an otherwise uncomfortable situation. amazing
Loved this place. The front desk staff is wonderful and very helpful. The woman up front was great and did everything she could to assist me in making my appointment go smoothly from the start. The nurses/medical assistants were all warm and attentive. Dr. Cavazos was an angel. Historically, it’s a nightmare for me and I’m full of anxiety, but she made my visit very comfortable, easy and very informative. I couldn’t believe how easy she made it! 10/10 definitely recommend!
I was so pleased with my overall initial visit. The staff was welcoming and very professional. Their process for new patients is well structured and very detailed so that you are informed about the service, consents,billing etc. Dr.Cavazos was very patient and took the time to answer my questions and concerns. I didnt feel like the the visit was rushed like I have experienced at other Dr. Offices in the past. Overall, I was very impressed. Thankful to have found Oak Hills Women Center. 😊
Dr. Allison Cavazos is the best, but after having to deal with her staff in the most disrespectful manner, I will no longer go here.I moved away, but went to Dr. Cavazos because shes so good. My insurance company pays for my deductible ($5,000), so we never pay anything out of pocket. It even says so on our insurance card. Our HR lady told us to ask them to just call the insurance company if they have questions, but no. They had me pay the deductible. Then they refuse to mail me the reimbursement check. After me calling multiple times, I finally get an answer that the check will be available for pick up. I got a call back on a Friday saying, its ready for pick up on Monday, but let us know when youre on your way. I called Monday, only to be told that dont know if its ready. well call you after 4 pm. That never happened. And I dont know about anyone else, but to me, if you say youre going to call, and you dont, that is disrespectful. So I called again next morning, only to have someone tell me your check is ready for pick up, maam, and before I could ask what would be the best time to pick up, hang up on me. Yes, hang up on me. Great job, office staff!
The entrance and atmosphere at the center is welcoming. After completing all the paper work., my wait time was short . When Dr. Cavazos walked into the room , she greeted me with a smile. She wasnt aloof, she was easy to talk to and was ready to listen. I already recommended this place to my daughter, and I know that I will be returning some time soon.
Everyone was super nice from the front desk to getting my blood drawn. Shirley the phlebotomist did a great job drawing blood 🩸
Absolutely love Dr. Cavazos! She listens and is an outstanding Doctor. Absolutely love her staff! Wonderful staff: all of them! From Dr.’s to nurses and everyone in between. Kind, attentive and excellent. lovely experience from start to finish. You are in excellent hands.
Really love Dr. Cavazos but man, the front desk staff are RUDE. Specifically Belinda. It is very obvious that she is not a people-person and she could really use some customer service training. Not a good look for a business when someone calls and you’re first contact is someone rude, un-helpful, and in-enthusiastic. She answered the phone with attitude right away. She either needs a new job or a few days off.
I recently had to change providers due to my work changing insurance plans. I was very impressed by the staff at Oaks Hills Womens Center. They really seemed to have it all together. Everyone was very polite and knowledgeable about their work. I would definitely recommend them. Its always a little scary to change doctors but I am glad to have found them.
Love Dr Alison Cavazos! I came in yesterday wanting to make an appointment to talk with her briefly and she saw me right then and there between patients. I was able to ask my question, she was so helpful and I didn’t even have to pay, which I was totally willing to do! Looking forward to continuing my care here after I give birth ❤️
Dr. Allison Cavasos was so nice, professional, and took the time to help us feel comfortable. She didn’t rush through the appointment, answered all of our questions, and did exactly what she said she was going to do after the visit: referrals, prescriptions called in immediately so ready within hours. In other experiences I’ve had to call back to the doctor’s office to follow up on status of prescriptions being sent in.
I like the attention they provide and I feel pretty comfortable by asking questions and with the way they respond to them. The only problem is they’re always running late. I arrive to my appointments at least 15 mins before the scheduled time and I always end up waiting for an hour to be checked in.Even when they ask you to wear the coat and they leave you alone, they come back to the room 10 mins later. I’m actually here typing this stuff while waiting. It’s been 17 mins and I’m all naked waiting for them at the room🥲But overall, it’s good
I am pleased with their well woman’s exam BUT the lab costs are not included! Your insurance only covers the exam. I received a separate bill of $312 and they expect the patient to handle it. I’ve NEVER had this type of experience with any clinic when dealing with women’s annual exams. This alone makes the experience terrible.
They are never at the front desk , when I came for my Pap smear the doctor didn’t even use gloves , the phone is never answered , my birth control order was never fulfilled I could write a book about why you shouldn’t come here
I had a great experience with my annual visit. Dr. Allison took the time to visit and listen to my concerns, without rushing. All procedures were explained thoroughly. So glad she’s carrying on her parents tradition!
Care is always the best. Have been going to Oak Hills for over 32 years. Awesome that Dr Allison has followed in her parents footsteps and provides the same great care that they did. So glad I have the best GYN!!
Dr Allison Cavazos is a gem! She is patient, knowledgeable, personable and genuinely caring! I have had nothing but great experiences on every visit and she personally called me with test results that I would have expected could have been done by office staff who are equally as pleasant to work with. This is my first baby and I am so glad I chose her and Oak Hills to help me through this experience! I highly recommend this facility!!
Dr. Cavazos is super attentive. She is so nice! Takes her time! You don’t feel rushed during your visits Really easy to talk to. Great bedside manners! I’m so happy to have her as my provider. This is my first time being pregnant and she has really put me at ease during this entire experience.
I went in for a routine visit and they caught that I was pregnant. Allison was my doctor throughout the pregnancy and delivered my baby. She is the best doctor ive had and is very easy to talk to! All the ladies there are also all very nice. I had an issue where they over charged me once, but they corrected it. Definitely recommend!
I wasn’t happy I got there at 3:45pm and didn’t leave until 4:50pm but you can’t control everything so I completely understand these things take time. Especially when they need to give everyone the same dedicated time and attention I’d expect.Other than time issues, I was very pleased with Dr. Cavazos. Her “bedside manner” seems to be consistent each time. She sits and really listens which I appreciate. She gave me the time and attention I expected to explain the procedure I am planning.She sat down and went through all my consent paperwork and seemed to have my best interest in mind when discussing my permanent sterilization.
Dr. A Cavazos and her staff are always so polite, friendly and personable! The waiting area & restrooms are kept up, nice & clean. I always feel welcome here and very grateful for the extra time Dr. A gives me with any questions or concerns I might have during my appointments. Highly recommend!
Doctor Allison is very thorough. Whether its a wellness visit or something else urgent, she takes time to address any questions or concerns that you may have. Her bedside manner is very professional and she will talk you through any procedure she does. You dont find too many doctors like that these days. I would definitely recommend her.
This is my first pregnancy and I have been so happy with Dr. Allison Cavazos! She is joyful, knowledgeable and I really feel cared for. The wait can be a little long, but the time you get with her is very personalized and not rushed so I dont mind at all. I highly recommend her!
Very courteous, professional, and friendly staff. I have been a patient of Dr. Cavazos’ for over four years now and can’t imagine ever switching providers; she is wonderful and has amazing bedside manners.
Ive been coming to this clinic for the past 5 months and can honestly say my experience has been great! The staff is so friendly from check in to check out and theyre very helpful. I am pregnant with my first child and have felt at ease this entire time and this is due in great part to the staff and doctors here. The wait times are typical of any healthcare provider so I dont mind it. 30 minutes has been the longest I have ever had to wait. The insurance verification specialist at the front desk was extremely helpful! I greatly appreciate them taking the time to ensure all benefits are up to date and they even draw up a payment schedule for you to help keep track of any monies owed. Great facility. Always clean.
I have been seeing Dr. Allison Cavazos for years. She is knowledgeable, personable, attentive, kind and respectful. She never rushes through my appointments and always takes detailed notes. She makes me feel so comfortable. 10/10!
I love my appointments with Dr. Cavazos. She’s patient, understanding, great listener and explains things as she goes. I feel very comfortable in getting my exams done by her. I don’t ever feel rushed when I go in and have things to discuss. I’m very happy with her and her team.
I just had my annual exam with Dr. Allison Cavazos. I really love having her as my doctor! She is very knowledgeable and made me feel so comfortable at my appointment. All the staff was very professional and super friendly. I would recommend Dr. Cavazos to any of my friends!
Allison Cavasos is the sweetest.She truly cares and will always answer questions, she doesn’t rush through your visit like other ob/gyn doctors do.The staff is also really sweet, they are very organized and get things done efficiently.I decided to switch back to Dr. A. Cavasos in my third trimester from the doctor I’ve seen since i was 14. His office is not efficient though he’s a great doctor, his staff ruins the experience and always losing documents and they drag their feet and don’t do what they are supposed to when it comes to paper work so things would take forever which is why switched to Dr. A. Cavasos with my first pregnancy and though i wanted to be with the doctor i have known since i was 14, i have had much better experiences here. She is never overbooked (because her staff if careful and if she is, it doesn’t show). I am always seen within 10-20 minutes of my arrival rather than 1-2 hours at my other on/gyn office.I just really really like this office, the staff, and Dr. A. Cavasos. I wont be leaving this time around. Not to mention, i feel she cares about my kids, not just about me.10/10
Great officeDr. A Cavazos is amazing she listens and makes everyAppointment feel like im her only patient.I do have to add that just like any other clinic you need aGood insuranceI had United Health care with my 1st baby and Cigna with my 2nd and there was a HUGE difference on how muchI had to pay at the clinic.I would double check how much your insurance covers and what the clinic will be charging you if you want to avoid any surprises or high bills.Front desk are always nice to me but because i talk to them with respect i read how rude they are so some girls but thatHas never been the case with me.I drive ONE hour just to see Dr A because she was so good with my second pregnancy how ever after baby #2 is born i might have to switch to a closer obgyn which breaks my heart.Waiting time can be 5 min to 15I never feel like im there for a long time
I’ve been coming here for over 8 years and couldn’t imagine going anywhere else. Everyone from the office staff, to the nurses to the doctors are great. Dr. Bernard Cavazos is truly a gem. He’s compassionate and conservative with his treatments. He’ll tell you how it is without making you feel inferior. He also has a great bedside manner. I love his nurse, Angie too!!
Dr. Carlolyn exceeded my expectations and took care of my needs with amazing experience and made sure I was comfortable! Definitely my new OB☺️
Dr. Allison Cavazos is exactly what I want in my gynecologist. I went in for my annual check up and she remembered matters we had discussed a year before with a genuine interest in my progress. Her time with me was not rushed, but rather thorough and professional, yet calming and reassuring. I highly recommend Dr A., especially young ladies looking for a long term medical relationship for the purposes of excellent physical and mental health. Thank you Dr A and all your staff for all you do.
Im relatively new to Oak Hills Womens Center, but every time I go see Dr Sally Bullock she is incredibly nice and easy to talk to. She is always willing to explain when I have questions and is willing to go over every detail for procedures that need to be done. Ive never felt forced into doing pointless procedures or tests, only doing what needs to be done for my best interest. She even was willing to discuss questions I had about becoming pregnant even tho that wasnt what I was originally there for. All in all, shes very caring and its easy to see she enjoys what she does. Never had a bad experience. Even the receptionist staff is pleasant to talk to.
Initial visit was great, Dr. Cavazos took her time to listen to concerns and answer questions. After that, I just did not feel that MD or staff was attentive to my concerns. I felt that more labs could have been done during my care to address the concerns I was having. I ended up having miscarriage. I had to have a follow-up ultrasound. I had to wait over an hour to be seen in a room full of happy pregnant women. :( It was pretty overwhelming.
0 stars.These people are running a scam. Please bewareI went in for a annual exam, everything covered by my insurance.When I was checking out the lady said I owed around 175....copay is only 10When I asked why she said it was because we discussed other problems. I said what problems?She responds with you told the doctor you had breast painI said no the doctor asked while examining my breast if I felt any pain and I honestly responded yesShe says at that point it becomes a visit and we are going to charge you for a visit which the insurance cant cover both annual and visitI said I wasnt going to pay for being asked a question and answering it truthfully to which she saidWell would you prefer the doctor not ask you if you feel pain?Ugh yes! If it means youre setting me up to charge me more!I NEVER even received the results for the test they ran which I paid for. And I never got a call from the supervisor like I kept being told I would week after week because she had an emergency. Yeah, so does everyone else!
Dr. Allison Cavazos is very nice and easy to talk to. It was my first ever visit with an OBGYN but she made the experience very calm and normal for me.
Love Dr. Cavazos! She delivered my prior set of twins, and I wouldnt trust anyone else with my future babies! Staff is very helpful and friendly. She answers all questions thoroughly and never feel rushed. I recommend her to all my friends
Dr. A is absolutely amazing! I recently relocated to San Antonio from another state when I was 6 months pregnant. The attention and support Dr.A has shown is incredibly. If you’re looking for a Doctor who actually takes time out to answer your questions I suggest you try out Oak Hills Women’s Center. This is my first time going through this process and I am pleased and happy I chose to come here. Thanks Dr. A!
This practice is wonderful! Ive had a positive experience with the staff but the doctors as well! They are knowledgeable and make sure that you understand everything thats going on. This has definitely been the best experience Ive had with a doctor /doctors office in a long time. Not to mention this place has a wonderful atmosphere!
I hopped on yelp to write a review of my experience and Im not surprised at all to see the amount of low ratings this place has received. Every time I have come to this office the ladies working in the front are incredibly rude. They dont even look up at you when you walk in, take their sweet time doing whatever theyre doing until theyre ready to acknowledge you, then give you a nasty look when asking you to sign in. I already have discomfort about going to the doctor and this makes the experience even worse. Not only do I receive a terrible attitude when I come in, they have also scheduled me TWICE on days that they are not open. My work schedule doesnt allow me to easily take time off for appointments and the office is not flexible in the slightest trying to get you in after they make a mistake. When I called to try and reschedule, the woman was so rude on the phone and made me feel as if it was my fault that THEY scheduled me on a day that the office is closed.I will not be returning. I would much rather find somewhere with a kind staff who doesn’t act like doing their job is a burden.
Extremely clean office. Totally Love April she is amazing and an angel. Dr B Cavazos is caring and sincere. Excellent bedside manner. Very Happy with the entire office staff and I can’t forget the pleasant lady that answers the phone and makes sure my calls are returned. 5 stars
The doctor herself is great and personable very sweet,however the staff…. My insurance group number changed from December to January and I had no idea which made me “inactive” I found out later they could have called and asked which she said was not possible. Then when I got my insurance card with the updated group number they were different with me.when my husband came with me even he noticed they treated us differently when I did not have my updated BCBS card.(I thought it was just in my head). Well we JUST switched me over to his insurance last week and I doubt it’s active yet so when I called I was left on hold for 23 mins because I couldn’t hear what Monica left on the voicemail because she talked too fast. Then she said “oh your insurance isn’t active” I said I know. So she didn’t know this when she originally called me. Again,very different like the first time I didn’t have my insurance card. She said we would have to write a new agreement because I don’t have insurance which I understand but honestly it’s only 200 more anyway. I did tell her I had paid for half of this next visit and have the receipt for it and she said “don’t even pay attention to that anymore it’s doesn’t matter”ummmm ma’am I paid money so it better matter.
My wife had an appointment here with Allison Cavazos. She has no idea what she is talking about since she is fresh out of school and spent a maximum of 10 minutes with us face to face. After she asked what insurance we had she manipulated us into having lab work done at her office rather than saving money and going elsewhere. After charging us a ridiculous fee we went for another doctor elsewhere and couldn’t be happier. The staff really do make you feel like you’re just money to them. Still waiting on those lab results 6 months later. Do not go here unless you want to be robbed of your time and money.
First visit and very dissatisfied. Ill see thru my current treatment since Im having a problem and cant really start over somewhere else but GOD GOSH.I wasnt greeted. The first thing the haggard looking receptionist who apparently just rolled out of bed said to me was Thatll be $35. FOR WHAT??? I literally just walked in. Are you even sure you have the correct patient? Staff was whispering behind the counter about the receptionists last patient interaction. UNPROFESSIONAL.Then the first tech who roomed me didnt listen. Got everything I told her wrong, when I reported medication side effects she said Well just stop taking it. Ok so then.... the problem they were treating comes back? We just not gonna worry about that? I had to DRAG an actual treatment PLAN out of the nurse practioner. It was all Well we could do this or this or maybe you need this but it also might be that.... Um, ok. How are we going to find out? What tests can we do?? How will we proceed if its thing A? Thing B? I didnt come in to chit chat. Im having a HEALTH PROBLEM and need diagnosis and SOLUTIONS.
I never write reviews but always seem to go by them when I am looking for something. I have to say I am honestly shocked by a lot of these reviews. I had a wonderful experience with the staff and loved my doctor! Dr. Bullock was very understanding and never made me feel as if I was worrying too much or asking ridiculous questions. Dr. Bullock was my doctor through mine and my husbands frustrating process of trying to get pregnant, a miscarriage and the first 6 months of my pregnancy. She was out of town when I was called in to make sure I was pregnant the second time but genuinely was so excited for us when she saw what I came in for while she was gone. I had to relocate for my job to Washington state but wish I could have brought her with us to deliver the baby.Because of my work schedule I always made early morning appointments and never waited for than 15 mins. They gave me a payment plan to help with the cost of the delivery of the baby but never pressured me if there was a time I could not pay. The office is always clean and the staff was so sweet when I would call in with pregnancy concerns. They always made time for me even once when I had some complications the night before I was leaving out of town.I would highly recommend this office and Dr. Bullock!
Terrible customer service from the office staff.I’m very understanding I’ve worked in a medical office for years, however this place is a joke.Would not recommend, keep searching for another office that is more organized and not as rude with better staff, trust me, it’s a waste of time and money if you need answers, medications, or communication about an issue.
I was seen promptly (whole appointment experience took less than an hour) and everyone from reception to the doctor was very sweet and patient. The doctor took her time examining and talking to me. I didn’t feel rushed or unimportant at all. The only negative I can think of is that they have a “no children under 12 allowed” policy that I wasn’t made aware of, so I brought my infant daughter and felt a tad uncomfortable about to. Even so, everyone was still nice and helpful.
I recently had an appointment at the Oak Hills Womens Center as a new patient. The facility was very clean and inviting. The ladies at the front desk were very welcoming and assisted me as soon as i walked in. I havent been to the doctor in a while so i was a bit nervous. Dr. Bullock changed that. She was an excellent Doctor and listened to all of my needs. Id recommend her as well as the center to anyone who needs a place to be checked out for womens health! Thank you everyone!
I have been a patient of Dr. Allison Cavazos since 2019. I think shes a very attentive professional, doesnt make me feel rushed, listens to my concerns every time and shes the reason I keep coming back. Front desk stuff...other than Jennifer, who is bright and knowledgeable, the rest of them are not great, and a lot of the time lack professionalism, theyre abrupt, I feel like they dont listen. I called about my labs yesterday afternoon, was that theyre in and a nurse will call me about them at 4:30pm. No one called. I called again around 5pm and was told the labs are not in yet...I am in the last few weeks of my pregnancy and really dont need the stress and being treated like the receptionist just wants to get me off the phone without verifying anything properly.Not to mention, some weeks ago one of the front desk stuff charged me $400, which then had to be cancelled because she made a mistake and my deductible was met...Like I said, Allison Cavazos is a great doctor, Jennifer at the front desk is your best bet and by far the front stuff is the weakest point of this clinic and their manner will end up losing you patients.
Sometimes the wait time can be lengthy (up to 40 minutes) even though you have an appointment, but the visit makes up for it. The ladies upfront are very nice and understanding and they take take their time to explain anything to you. This is also true for Dr. Alison Cavazos. I’m very pleased!
I had my daughter delivered by Dr. Allison Cavazos on December 8,2020 at the Methodist Women’s Hospital Dr.Allison Cavazos was there with us all through the delivery process and made me feel comfortable and all precautions were taken . Me and my husband are very happy we choose her as our doctor. Would definitely recommend Dr.Allison Cavazos to friends and family :-)
Called to book appointment and ask questions but was placed on hold for more than 20 minutes. Tried to go the text/online route but no one has replied. Would not recommend this experience as a potential new patient to anyone who is looking.
Ive had nothing but great experiences at this facility, with Dr. Bullock. I also have seen Dr. Anca one time when Dr. Bullock was in an unexpected c-section delivery, and she was fantastic too. Dr. Bullock makes sure to take time to answer all my questions. I am pregnant with my first child, and usually have a long list of questions to ask her at each monthly checkup- my husband does too. She never seems annoyed or bothered by our many questions! She is very patient, kind, and knowledgeable. Ive never had an issue with a long wait, it is about average for any healthcare facility (30 min max). They are very good at reminding you for upcoming appointments through an automated service as well. I am very happy with my doctor and have full faith in her to deliver our first baby!
Dr Cavasos is a good doctor I enjoy her very much. However, office staff, logistics, and insurance issues are another story. After experiencing another OB/office out of town and seeing what efficiency and great costumer service look like- I would not recommend this office.
Dr. Cavazos is an excellent doctor. I have a number of issues and have been frustrated in the past when doctors try to get me in and out the door in minutes without listening to my concerns or even being rudely dismissive. Dr. Cavazos listens well, and actually tries to educate me about my health and healthcare options- he even gives me a copy of my blood work/Result paperwork with notes so I understand and can keep on record. He is extra cautious and sends me for lots of tests which can be a good or bad thing, but I know hes going to extra mile to make sure Im taken care of since I do have a number of issues. Since Ive started seeing him he has me on new hormonal birth control- and for the first time since puberty Im not in debilitating pain almost daily- There have been times Im so happy Ive literally broke down in tears because I forgot what it feels like to be without pain and to function like a normal human being.Besides the doctor himself, the staff is professional and kind, and the waiting area is clean, comfy, and always has something interesting on the TV.My only complaint is they bring you out of the waiting area to the doctors room too soon. Ive had more than one situation where Ive been sitting for more than an hour in my paper gown waiting for the doctor and just no one comes. With that said- even has horrendous as that is I still love it here.
The doctor was nice, however, beaware of their billing policy. Apparently you cannot get a PAP and discuss other issues on the same day according to the nurse because of how they bill. No one has time to go back and forth to discuss one issue and come back again for a PAP. I have worked in a hospital and clinical setting for 10 years and I have had previous OB no one has ever said that to me that you can either get a PAP or discuss issues with the doctor. The nurse proceeds to ask me what are you wanting the doctor to tell you regarding your issue and I am looking at her confused and told her I dont know shes the expert I am here to let her know my issues im hoping she can tell me whats going on. The whole thing is weird.
After rescheduling and waiting three whole fking months to have my yearly done, this office has the audacity to call me to cancel my June appointment.This doctor is never here for me. Ive only seen her, Dr Cavasos one time back in 2019. If I make an appointment they call to say shes not in office or they need to reschedule. Not at all happy with Dr Cavasos. I need a doctor who will be there for me.
Loved the doctor I saw she was fast and made me feel very comfortable. The staff was all so nice. I recommend this gynecologist to anyone
Dr. Allison Cavazos and the entire team are great. I had a positive experience during my first pregnancy and now the OBGYN care. I would definitely recommend her and this office.
Dr. Alison Cavazos was very nice, personable, and professional. I generally dislike going to doctors offices, but she was great. I would recommend her to my friends if they were in need of an OBGYN.
I highly recommend Dr. Cavasos. He delivered my son in the 80s, and he allowed me to bring my BFF/RN in w/me for the office procedure today. He explains everything and is reassuring. The staff is friendly and they call you ahead of your appointment to let you know your deductible.
Love it here! The staff is always super friendly and Dr. Allison Cavazos is the best. The wait is usually minimal, the only time Ive ever had to wait a good while is when my doctor had to the hospital for a delivery.
Did not enjoy this place at all. Went for an annual exam that was supposed to be covered and they ended up running so many tests on me because I had missed several cycles. I received a high bill , then another separate bill from the labs, then months later I am still getting billed for tests and retests I never knew they were still running. Ultimately, I have paid over 500$ to be told I am fine and received no prescriptions or advice from anyone there. Complete waste of time. Even the PA was insincere and had a very cold energy. I am so disappointed from reading the previous reviews.
I have be seeing the Cavazos Doctors for over 27 years. I trust them with my care as they have saved my life several times! I love that their staff has stayed consistent, that they share and ask how my family is.We have been blessed to be cared for by the Cavazos’ Doctors, thank you!
Doctor Cavazos shows an abundance of care and respect, listening to my concerns and working to get to the root cause of my issues instead of just slapping a band-aid on my problems. Her advice is considerate and well thought-out.
I would give zero stars if I could. After Dr. Anca abruptly left (I really liked her!) I have had the hardest time trying to get any information from my file. 4 phone calls from me and 3 from the pharmacy for a regular prescription refill and i still dont have the prescription. After speaking with 4 different staff members, my conversation with physician administrator Dr. Carolyn Cavazos was the breaking point. I was trying to find out what the problem was. When I told her that I was frustrated that what should have been straightforward had taken so much back and forth with me giving the same information every time I called, she became rude and aggressive. Dr. Cavazos cut me off and seemed to hold my prescription hostage, based on not liking what I was saying. She rather aggressively demanded Do you want the prescription or not?I have ended my relationship with this practice and recommend anyone looking for ob/gyn care avoid this place. They do not seem to care for their patients, treating them like idiots incapable of understanding any healthcare issues.
I had my first pregnatal care at this clinic in 2018. As a first time mommy I had no any experience , I was told “ we will call you if anything is wrong with your test results. If no calls means normal ” , but never did I get a phone call , I assumed everything was fine and normal. ( did many tests ). I got a lot of free pregnatal vitamin samples, on one of the file it says Co-pay would be about $15/month, but after Dr. Cavazos gave me prescription, it’s charged $75/month , I complained to change and the new prescription was still co-pay $75/month , the original price is $216/month . I never got an answer what kind of vitamin I needed after the test result ( I trusted them too much and assumed no news from call is good news ) . This year I got pregnant again , I decided to try another clicnic. And “ I was so surprised to know I could view my lab results on my patient record , every test result updated on my profile .” And it shows I need more iron , which reminds me even when I wasn’t pregnant, i needed iron , it came up with my question: Why my first pregnancy test results never “ told “ me ? I started to question it, the only explanation is They kept doing tests , but never sent me test results, question is did they really do those test ?And my new doctor at Seven Oaks women center told me “ we won’t recommend the brand of pregnatal vitamins for you , but you can go check out on pharmacy yourself . And I found some very good old brand of vitamins, I m feeling so great .One more thing , in my new pregnatal care center i normally only need totally 3 ultrasound , rather than 6-7 times in the previous center .
The office is well-kept and clean. The staff are nice when you talk to them.However, Ive some problems with this center. I went to Dr. Yadira Anca first, but I never felt like she knew what she was doing, and she did not make me feel comfortable with the birth control decisions that I made. She was very nice, but I just wasnt convinced, if that makes any sense.When Dr. Bernard Cavazos saw me, I was a little more comfortable with the decisions being made and with the care he provided, but I feel like I never got a full explanation out of him (on the changes I was making in birth control methods), and not all my questions were answered during the visit because he was in a rush to get somewhere (and he had been running behind--I got taken in to the exam room more than 30 mins after my original appointment time). One thing to consider is that Dr. Bernard Cavazos is extremely friendly, generally speaking, and I know all doctors are pressed for time these days. Maybe he spent a lot of time with some other patient, kindly explaining everything, which is why he was late, but thats just speculation. The fact that I had more questions and he didnt have time to answer them made me feel guilty for wasting his time... But he maybe couldve had a medical assistant at least try to answer questions while I was there. I shouldnt have to feel guilty about asking questions! I had to call back after the visit with several questions that I didnt get to ask when I was in the office.Speaking of phone calls... The medical assistants are not always very good at returning calls in a timely manner. It is impossible to call their office even one minute after (or before) normal office hours because it will automatically go straight to a recording, and when I tried several times to leave a message to get a call back (as instructed in the recording), the machine just hung up on me instead of letting me leave my name and phone #.One other problem is that it has been very difficult working with them to try to get things covered by insurance and to make sure that the insurance coding is correct in order to get things covered like they should be. Ive been surprised by bills several times, either for pap results or even just some simple visits. Im not 100% sure theyre doing their coding right, since Ive had to pay almost $70 for what I thought was a quick check-up (and these kinds of visits have never been nearly so expensive in the past, with the same insurance plan!). I really have no idea whats going on with that.There are no purse hangers in the bathroom (or even a table to set things on), which was a random observation but kind of weird for a place that caters to women...All told, I will probably just keep going back, hoping each time that I might be satisfied with the care I get... Im not sure where I would go if I didnt go to this center, or how this center compares to others in the area. I went to this center originally on recommendation from a friend. Going to this center was the first time I had been specifically to a gynecologist (before this time, I had gotten GYN care from my primary care provider). I guess my expectations of seeing someone who specialized in GYN were too high?
I had really liked my Doctor, Dr. Anca, and put up with this clinic (disorganization, miscommunication, etc) for years just so I could see her. After Dr. Anca went elsewhere, so am I. I was promised phone calls following up with results. Not only did they rarely actually call me, but even after I called them several times to get results, it was hit or miss. After running labs on me one month and ruling out several conditions, they ran the exact same labs the following month without my knowledge. I was unaware until I got a bill charging me for a new set of tests checking for conditions that had already been ruled out just a month before. I often felt like I was bothering this clinic if I ever called with a question or concern. They just give you a general feeling that your concerns arent valid, they are better than you, and you really dont know all that much. I would not recommend this place to anyone.
Dr. Cavazos is a very well informed and knowledgeable doctor. She is a very considerate one when it comes to deal with her patients. She has been a great doctor to me and my family. Love to have been treated by her.
I’ve been going to this place for 2 years and they are the worst. The first time they charged me was for something my insurance covered and paid. It took me two weeks of calling to get my money refunded. My most recent visit was with Allison Cavazos who is the owners daughter. She’s fresh out of school and doesn’t know what she’s doing. I can’t get a copy of my lab results. However she prescribed medication after medication which hasn’t helped. The staff can’t help you because they “just work in the front” and it takes 24-48 hours before you get a call back, if any. Poor excuse!! The lab they use, Bioreference Labs has several lawsuits against them for overcharging, unbundling panel test in order to get more out of the patient rather than accepting what insurance is willing to pay. This place and the lab they use are shady. I certainly don’t feel they care about the patient. If you’re pregnant, go somewhere else. I wouldn’t trust these people.02/08/19 I haven’t been to this office in over a year because of the horrible service. They take so long to respond or call back. Today just reaffirmed it when I received a phone call because of a records request from my new doctor which was sent 4 weeks ago. They want to charge $25 to send my records. I told Abby nevermind. I don’t want your office doing anything for me. They must be really hard up for money. Do yourself a favor and find a different doctor. Women Partners in OB/GYN is great. They are in Stone Oak area but worth the drive. .
Oak Hills Womens Center has definitely gone downhill.Ive been going here for 4 years now, and previously had no problems. However, the past 4 months, dealing with them has been a nightmare.The time came to swap out my IUD birth control after 3 years, and I was given the run-around for 2 months straight. Numerous times placed on hold for 15+ mins (often before even speaking with anyone), blaming my insurance when they had never even been contacted, setting appointments to get an IUD placed to only find out they had never even ordered it... Just an absolute nightmare. And the entire time I was told it was because of my insurance - whom they had never called. They tried to bill me $400 for birth control that was covered 100% by my insurance, all because they couldnt bother to contact the insurance company to confirm coverage - and then they lied and blamed my insurance for the cost. I spent 45 mins on the phone with my insurance while my insurance called around to sort the mess out and finally get straight answers as to what was going on, which all pointed to Oak Hills dropping the ball. Finally I settled for the only IUD they had in-house because they couldnt be bothered to order the one I wanted.If you want to be gaslit and lied to by your OB/GYN, this is the office for you! Otherwise, save yourself the trouble and go somewhere else. I know I am.
I have been going here for quite some time and Dr. Bernard Cavazos is WONDERFUL. Always caring, very straight to the point and explains everything in words (and sometimes pictures) you can understand. His assistant Angie is the best as well.
I have avoided going to the OB for 3yrs because Ive had such negative experiences. Dr. Allison Cavasos and all the staff were very warm, respectable, very knowledgeable, had senses of humor and smiles. They never made me feel awkward, unhealthy, or like I was just another $ walking through the door. Answered every question i had and never made me feel stupid. By the time they finished my exams and stuff, I had decided that I would stick with them for anything I needed Gyno wise. They were amazing!
After moving from my home town, it was hard finding a doctor in SA that I was comfortable with until someone recommended I try Oak Hills. The friendly staff made me feel welcomed and my doctor was great! My overall experience over the last few years with Oak Hills has been amazing!
Oak Hills Womens Center is amazing. The service here is top notch. The entire staff always goes out of their way to ensure that Im taken care of. Dr. Allison Cavazos provides top-notch expertise and care for me. I cannot say enough great things about this practice.
Update the office had phone issues for the last several days.Once I was finally able to get someone they scheduled me right away. However, I definitely dont recommend using the online appt schedule system that never works.Staff was nice and patient.
Fast and friendly very clean office! This was an excellent location for us. No walking around, up and down halls or elevators to get to the office. We visited with Nurse Sarah as there were no sooner appt. With a doctor and our insurance was ending soon. The receptionist there was quick to help us get the help we needed fast. Sarah was very informative and helpful through it all! Thankful for the friendly staff! Yall are a blessing!❤
The high review rating drew me to here in finding my daughter a clinic and a doctor to grow a relationship with.We were on time but they were behind on time. but thats expected at any clinic.This place was clean and we were greeted professionally. I searched for a place to take my daughter and have a doctor established permanently.In my daughters words. she doesnt want to go back. I asked her why and she said that the doctor talked to her like she was a child. My daughter looks young but she is nearly 17 and her mental capacity is beyond her years. She said that she wants to go somewhere where a doctor can talk to her like they would any other adult.Its a shame because im sure the doctors here are great to work with and come recommended but i expected a positive outcome in the end.
Everyone is pretty nice here. I’d just say it depends on preference. I’d rather go to the doctor and just have one person in the room during my exam, and not some aide or whoever chaperoning the doctor. So I really would rather not return and it’s also something I learned I don’t prefer and will ask when seeking new doctors in the future. I just assumed a woman doctor wouldn’t need an aide. A male I can understand but a woman is a little weird for my personal preference. Outside of that it was a fairly quick visit.Nevermind I came here again for treatment. I got all the way there from work after i fit this appointment in the schedule and battling my symptoms, only to be sitting in the office naked from waist down to be told the doctor is leaving because someone is pushing. Then I was just told to try and OTC Med without even an exam and I’m pregnant and I needed to be seen today I had waited all week. It’s Wednesday now I have to figure out how to fit another appointment into my schedule and find me another OB cause I will never come back here. They acted like my situation wasn’t anything and as if it could wait a whole month while I’m with child. They don’t care about you, I guess unless you’re a regular. I just got insurance through my employer and I’m finally using it after having it for a year. I’m already scared about having a baby in this big unorganized city now I’m running into all these obtaclds just trying to be seen. So I guess I will call back the other OB and wait to be seen in Sept and just go to my PCP in the meantime. I guess good things come to those who wait. And if they think they aren’t going to refund my money, they will. I’ll be disputed my charge in the morning with my awesome bank, because they paper they gave me doesn’t say anything about a refund. It says the money they deducted for services I never received. I just wasted my time when I could have made an appointment with my PCP and been seen already likely.Wish I could have had the great experience everyone else had. I left there feeling like they could care less about me and my health. They didn’t even offer to squeeze me in the next day or anything. Go here at your own risk.
I have been going to Oak Hills for over 10 years..Staff are professional and sincere. Dr A. Cavazos has always been professional and has always has my well being priority. I trust in our decisions together.
Edited: Had my second baby 3 months ago and the clinic switched to Dr. Allison Cavazos.Dr. Allison Cavazos is just the best OBGYN. She is easy to talk to and I felt cared for beyond the expected because she seemed to genuinely remember me from visit to visit. I had a great experience and would recommend both Dr. Cavazos and the clinic to everyone.The office also fixed the water fountain (mentioned in my review below). Waiting times this time around never exceeded 30 minutes and one time I accidentally came 15 minutes early and they were able to see me earlier. A+ experience.***********My obgyn is Dr. Bullock. She has seen me through my entire pregnancy and 6 week postpartum check up.Dr. Bullock is a good doctor. She, the nurse, and the staff come across as competent, friendly, and professional. I gave birth at 1AM and Dr. Bullock arrived promptly in the middle of the night on call to deliver my daughter. I feel great about continuing with Dr. Bullock for my next pregnancy.However, waiting times to see the Dr. can be tough. I mistakingly thought that the first appointment in the morning would have reduced wait times but the Dr. does her rounds in the hospital before clinic hours start so she is often delayed. I usually wait for 30m-1hr past my appointment time before I am seen.Also, the water fountains have been out of order forever.I do like the home improvement channel in the waiting room though.
Save yourself some gray hairs and go elsewhere.You will wait at least 15-30 mins in the waiting area, and then another 20-30 in the actual room before you are seen. Its ridiculous. Ive been to this place for the past three years and it doesnt get better which is why Im switching doctors asap. Then, once youre in the office the doctor (in my case, Anca) expects you not to have any questions! And if you do ask something, she rushes through the answer and leaves.These past three years I apparently have had a little bit of abnormality in my paps. And every single time results in her wanting me to do biopsies. Whenever a pap comes back Abnormal you have to come back every six months until it is no longer abnormal. At least thats what she told me. Do you know who much money Ive had to pay out of pocket (aside from what my insurance generously covers) to both the doctors office and the independent laboratories for this? And for what results - Oh everything is okay every single time. I almost feel like its a gimmick to get more money out of you. Before I moved to SA everything was fine. And all of a sudden I have problems? This last time I found out she sent in two samples to the lab. I was charged twice as much obviously. $1,800 to be exact, and that was only for lab fees. Luckily my insurance covered $1,500. But I am still left with $300 out of pocket, plus what I paid the day of the visit to the doctors office ($140).And then of course I call to find out whats going on, why they ordered two samples.. blah blah and can they fix it? No. Im simply stuck with the bill.Is it a nice office? Yeah sure. It is clean and the rooms are nice and what not. But there are plenty of other OBGYNs in SA who have great reviews that Im sure have nice offices as well. This place is simply not worth my time or THAT much money for an inexperienced doctor and incompetent managing staff.
I had the same experience as Mary as far as them making you come in and pay for your lab results. It took them two minutes to tell me I was fine, and I paid $45 for it. And believe me, they WONT call you. I went in and paid the $45 for two minutes the second time because the first time I had a pap come back extremely abnormal, and they didnt tell me anything until I went in again SEVEN MONTHS LATER! Their money grubbing seriously put my health at risk. Its too bad since the doctors and staff are friendly, but I dont trust them to have my health or best interests in mind.
Dr. Cavazos is truly an exceptional physician. She always takes the time to answer all of my questions (which often start with well..Google says..) I always leave feeling validated and hopeful. I highly recommend.
Dr. Cavazos is awesome. She always asks good questions and is thorough and friendly unlike many other doctors. The office is convenient and the staff is nice too.
Horrible experience here! They will keep billing you every single month and charge you 228$ just for seeing you (with insurance) . I have paid so many lab bills for no results , no prescriptions and not even a courtesy phone call.
Dr. Cavasos Jr was an excellent doctor. He educated me on what to do at home for my self-breast exam and regarding my birth control. He listened to my questions and was able to answer them in a way I understood. Great doctor!
My experience with Dr. Cavazos and the staff has been fabulous. They are caring, kind, informative, and took care of my appointment quickly but at the same time they made sure all my questions were answered. I would recommend them 100%.
The worst experience ever. I was pregnant and bleeding so I called the phone number for the on call Dr and was told “if you’re miscarrying you’re miscarrying, just come in tomorrow” then a couple weeks after my miscarriage as l was checking out to leave the clinic the front desk woman asked “when do you want to schedule your next prenatal appointment”
I have been going to this gynecologist for 2 years....I see the female Bullock. The Dr is nice enough but I always have to wait more than an hour to be seen and even had to reschedule my latest appointment. After they called me and told me the Dr was running an hour behind I said ok I can come in an hour later. When I showed up they acted surprised and told me I could wait another 1.5 hours or reschedule. The last time I was seen in ended up with a $1500 bill for blood work that I was told would be covered by my insurance under my annual exam. Dont waste your time or money!!!! Find another doctor!!
They are extremely caring and try their best to make you feel comfortable. The only part that I say sucks is that they’re schedule is pretty booked so you may have to set an appointment in advance. They are absolutely worth it though. Your lady parts are definitely under the best care here.
I was hopeful having been referred here by another physician. I was treated like a criminal today since I didnt have my new insurance card with it just being the 2nd day of the new month. I promised to send it asap. They refused to let me leave without self paying a ridiculous amount. I was suspose to trust them. I will not be returning. I would suggest not bringing your business here. I am not accustom to being treated this way and refuse to consider working with these people again. Im sure after my new insurance clears it will be a nightmare getting my money back as a previous review stated. You should be ashamed of yourselves!
Dr. Bernard Cavazos and his team (especially nurse Angie) have given me extraordinary care. He discovered my breast cancer, set me up with a team of experts and was with me every step of the way. Two years later, I am cancer free and so thankful for their care, concern and support!
Went to have a ultrasound as the doctor told me too. Was not told until I arrived at 9am that it would cost $260 as insurance wouldnt cover a unnecessary ultrasound how can it be unnecessary when I was told to get it !Told the women at the window at least six times I wouldnt be able to afford was in tears telling her I wouldnt be able to afford it and just wanted to pay the cancellation fee but she kept insisting on a payment plan never in my life have I been so humiliated I was in tears telling this woman repeatedly I dont have money for it and that it doesnt make any sense that yall told me to get it but then told insurance it wasnt necessary. I will never be back here for this treatment alone you need to learn payment plan or otherwise people cant afford $260 on something that you messed up and when someone is crying in front of you about it to stop trying to force them into a payment plan.
It has been an wonderful experience with Dr.Bullock.... After 12 months from first visit, now by gods grace and thanks to Doctor we had our first child.... Dr.Bullock was there from the start to till now and the nurses were too nice to us.... Hopefully we will have our next kid in Dr.Bullock office too....Ps. There is some wait time but its worth for the Doc.
Staff was so patient and took the time to answer all my questions. Im always as efficient as possible and they helped me get the ultrasound i needed same day at a place near by. Also let me fill in a follow up quickly as their system are up to speed with cancelations.
I love this office . I always seem to get in so quickly. I love the reminders that go out for the appointments. I was disappointed this time that the front office accidentally gave my insurance card to the wrong person. She did call and track it down. Hopefully the person mails it to me but just a hassle otherwise if I have to order another card. Poor lady I felt bad for her.
The wait time to be called into a room was less than 5 minutes from the time I signed inIt was refreshing to have Dr A Cavazos take time to “chat” with me before my examination,It made my visit much more personable!
Dr. Allison Cavazos is a good mix of professional and friendly. I enjoy my my interactions with her and she always makes me feel comfortable.
The gynecologist I saw was a nice lady. However, they tried to make me pay for my biopsy results. They said that I would need to come in and pay a co-pay to discuss the results of my test (even if the results were negative), and refused to have them mailed to me or to give them to me over the phone. I cant afford to come in and pay thirty dollars to be told that Im healthy (if in fact I am), and I should not have to hear from some complete stranger that I should find a way to get the money to come in and pay for something that other places would mail to me for free! I find that immensely frustrating, especially considering my insurance wont allow me to go get tested again for a year elsewhere.
I didn’t have a great experience here unfortunately. I see this places has so many stars and I wish I could say the same from my experience.However the doctor I hadKept giving me the run around and telling me, oh it’s BV, it’ll keep coming back and back and back and back again. I personally think it’s a pelvic issue and they just kept giving me the same medicines, it was vastly irritating. I am now seeking a new doctor for a second opinion on this.. but I’m annoyed as I found no cure yet to the symptoms I’m feeling and I’m hoping I can some new information from a different person.
Dr Cavazos took her time with me and my girlfriend and made sure she explained and we understood everything. She fills up fast so I know she’s busy but did not feel rushed at all.
I really like this place. It was my first womens exam and all the staff were very friendly and informative. I never felt uncomfortable with my nurse and doctor they explained everything simply and answered all my questions. Very good experiences here despite the circumstances.
Have been a patient here for over 30 years! Always a great experience! The staff is great and Dr. Bernard Cavazos is always caring, takes time to provide explanations and answer any questions I have!
I am disappointed with Oak Hillss customer service and staff. Ive been a patient at Oak Hills Womens Center for 5 years now but Ive noticed the that over the years, the staff is continuously changing. The nurse that initially attended me was unprofessional and demonstrated little to no knowledge about my history. The nurse practitioner demonstrated some attitude and unprofessionalism on her part, as well. If a patient demonstrates concerns over a certain issue, it should be addressed. My body is not on anyones timeline. I will not be returning to this practice.
Ive been coming here for years. Dr. Anca is the best doctor Ive ever been treated by. She has a genuine care and has advised me in areas outside of gynecology or referred me to doctors she knows personally and highly recommends herself. Even after moving out of the area, I continue to make the drive here.
Had an appointment scheduled for today at 1:30 pm. I called the office and the front desk woman said “well I don’t know why it let you book it. Dr cavasoz is always busy.” She proceeded to then just cancel my appointment and when she asked me if I wanted to reschedule I said no because I was very upset that they would cancel my appointment the MORNING OF, for NO REASON. She then proceeded to get very aggressive and hang up.
Edit: I did find a doctor who was willing to do the surgery, despite my “normal” labs: I have endometriosis in so many places. Cmon Doctors, you should know that laparoscopy is the for sure way to diagnose endometriosis. Despite normal labs, my years of pain ALONE should have given you a reason to want to help me- which is what you’re supposed to do. Help people. Go find a doctor who will listen to your concerns, unfortunately these ones don’t or at least pretend they do for that check.Didn’t have a very good experience. After coming in with some pelvic pain I have had for the past year and a half, I was brushed off. When I asked about endometriosis the doctor said he would have to do a laparoscopy on me but he wouldn’t do it because my labs looked normal. What’s not normal is having extremely painful periods for the past 9 years. Please start taking your younger patients seriously when they are complaining about chronic period pain.
Terrible experience!! Their way of doing things is absolutely terrible. I booked my appointment online. I show up to my appointment and they tell me it’s cancelled 😡. No phone call at all. Just cancelled. The receptionist tells me she hadn’t verified my insurance. Due to their lazy staff, they’ve just lost a pre-existing patient. Nothing but a waste of time.
Dr. Allison Cavazos was very attentive. Elaborate on answering my concerns. Great first time experience. The front desk was very friendly!
I have seen both Dr. Bernard Cavazos and Dr. Sandy Bullock and I agree with many of the comments already mentioned. In my opinion the worst was, Dr. Cavazos, who made very inappropriate remarks about my pubic hair and how a woman shouldnt shave...I only stayed at Oak hills, because it is a huge pain to switched doctors...but I now see that my story is not unique, and this was not an isolated incident. I will switch clinics today!
Always very professional a d friendly! Best OBGYN office, Dr. A Cavazos always answers my questions and her nurse Bea is amazing! Love them both! Front staff is always very nice and professional as well!
Dr. A. Cavazos and her staff are great! They are welcoming, friendly, and professional. There wasnt a long wait time which made the visit even better!
Dr. A is always so personable. Just very down to earth but professional at the same time. All the ladies at the front and the medical assistants are just as nice. Always thorough and unrushed with any visit.
Friendly staff and great Doctor. They are so welcoming and make you feel good. Thank you for the great service!
I took my wife there and after waiting for 3 hours, the nures came and told us that you have to wait alittle more or if you want you can leave and come back later. When the doctor came she was very quick and didnt expla8n anything to us. These people dont xare about ur health and your feelings, and they dont respect your time. Dont come here any stay away from this dumpster.
Dr.Cavazos is a great listener; addressed my concerns. Short wait time and everyone was very pleasant. Couldn’t ask for anything else.
I have been coming here for the last couple of years and will continue to do so. Dr.Bullock is amazing and so is the staff. Everyone here is really nice and they always strive to make you feel very comfortable.
DO NOT visit this location, unless you enjoy being over charged for your visit!!! The office staff needs some additional training on coding and respect! Lisa your company can eat the $30.00 fee you are requesting from May 2017. I paid my balance at the time of service. Will NEVER recommend this location.
I am always greeted very nicely and everybody is very welcoming. Dr. Cavazos is amazing and always makes me feel comfortable. Would recommend!
Dr Anca and Marta are both very smart, capable, patient and knowledgeable. Has been an amazing experience and such a relief to be in good caring hands with our first child.
I really did feel like Dr. Cavazos listened to what I had to say. She heard my concerns and gave me feedback that addressed exactly what I said.
Dr calvados is delightful and makes a slightly uncomfortable visit as pleasant as it could possibly be. Excellent staff. I thank Michelle Gross for the referralJoanie Alexander
Dr. Cavazos is very warm and helps you feel comfortable. Her staff were very friendly and efficient.
I don’t care if you have the first or last appointment, I’ve waited closer to 45 minutes to an hour with the first appointment the last two visits other than today. The woman at the front desk is rude and not knowledgeable. She asked me to provide a urine sample “because they’re going to ask for it” which I’m told every time and so as so- only to have the nurse tell me it was never needed if I came in my window, which I always do. Then I was charged for the sample (which I never have been before) because “my insurance didn’t cover it.” Everyone needs to get on the same page.
Dr. Allison is a great listener and provides thorough explanation to questions and concerns. She is friendly and easy going which helps to put people at ease.
Dont bother with this place. Waited for a whole month for my birth control to be delivered and placed in the office. I called to check the status only be told to go and be seen by a completly different doctor, at a completly different office, establish care with them, and only then maybe the doc would place my birth control. Ridiculous!!! Doesnt deserve a star at all
I absolutely love her. She is gentle and very helpful! Any question or concern I’ve had, she’s been able to answer it. She is very calm and doesn’t add to your stress.
I’m very grateful I found this office . The staff is very professional and Dr.A .Cavazos is very nice and sat down with me and explained things in details and did not rush the appointment. So nice to be listened to .
Though sometimes the wait can be a bit long , it’s because the doctors allow you to express all your concerns which they address to the fullest . I feel good knowing that my health is in the hands of very knowledgeable and educated physicians whom are down to earth and display good bedside manor .
First time I went, my issue was never addressed and no solution was given. Then the second time I went back with the SAME issue I was told that I sound like I don’t like my anatomy? Um no I don’t like that’s it’s interfering with my life. Negative tests results with no follow up or solutions.
Not very helpful, didnt get anything done here. they just want money and dont care about the patient.
Do NOT use. Been going here for years and they decided to switch labs and I got a $1300 bill for a UTI analysis. They are claiming that I should ask EVERY time I come in what lab they are currently using and then CALL my insurance myself and find out if they are covered and if the lab is covered.
Doctor has great bedside manners, she takes the time to converse, address my concerns; overall pleasant experience.
Had my first appointment this afternoon and I am glad my sister gave me this recommendation! Made it quick, easy and helped me decide on a birth control that fit my preferences!
Excellent care, patient doctor, lots of Covid-19 precautions-- overall, Im truly satisfied! I recommend this practice to any woman in the area, needing a genuinely caring OB/GYN.
Very happy with Dr. Cavazos’ expertise. He is very knowledgeable and excellent bed manners. I would definitely recommend him to my friends.
Gissette saw me today. I’ve never felt more taken care of. She answered all my questions and concerns. Highly recommend her.
This is worst clinic. Just want to make money . Recommend unnecessary procedures and when you leave and seek another doctor, they charge you $35 for your own file / record. Do not choose this place.
I really liked the doctor. She was extremely easy to talk to and made me feel comfortable.
Dr Allison is great, she is very thorough and always takes her time to see if I have any questions. I like that she doesn’t rush out the door.
Saw Dr. Anca. She was very nice and more than helpful. No wait time, I hardly had time to fill out my paperwork, they were so fast!
The staff and Doctor provided a comfortable setting making my visit a great experience. The Doctor was informative when I asked questions.
Called to make an appointment for 7/9 and when I came in they told me for the next day. Very unprofessional to say the least. Not to mention there long wait times and lack of communication. Seems like they don’t care about their patients of color.
Dr. Cavasos is very professional, and pays attention on any concerns you have, she is a great listener, and her staff are very helpful and polite
Absolutely most unprofessional doctor’s office. They aren’t aware of what they are doing, I’m assuming because they do not read their charts. Be afraid to send you children here, because they will not treat them with any courtesy or respect.
The receptionists are mean, once I went in for my scheduled appointment and they said they didn’t have me down for an appointment, but I had brought the paper with the time the receptionist wrote me down for. Also they find anyway to charge you
I was pretty pleased with my visit here and would recommend others here for there OBGYN purposes. The ladies were all very pleasant, and the PA I saw was personable, and answered all my questions.
Dr. Cavazos is very professional and extremely knowledgeable. She is also very thorough and extremely compassionate.
Love Dr. Alison Cavazos! She has a wonderful understanding a a womens body, changes and life cycle.
First thing out of the receptions mouth was what kind of insurance do you have so apparently if you dont have good insurance just forget about seeing the physicianWomens health here is not priority getting paid is if you dont believe me try getting an appointment.
The staff is very professional and kind, short wait time, and Dr Sally Bullock is awesome! I had a very positive experience at this facility.
This place is so amazing and everyone is so nice and professional and willing to answer any questions I have in person and over the phone. This is my first pregnancy and so far my two visits have been amazing.
The office was very clean, the staff was very nice. Dr. Cavazos was very nice as well.
Worst office. Horrible customer service from office staff. Hour long at least wait times. They really just don’t seem to care. Won’t ever go back.
The staff was so friendly. So glad I found this dr office. The dr was so friendly and understanding. Didn’t feel judged or anything.
Dr. Cavazos is wonderful! They do a great job here.
I have been going to Dr Cavazos office for over 34 years. They offer Kind, caring, excellent & respectful care.
First time here waiting time was so long way past my appointment time and they seemed unorganized.they even called my last name and I went to the back only toFind out she was expecting someone else with the same last name as me .than while I was changing they barge in on me fully naked twice ,second time was cause a woman left the blood pressure device in the room and needed it .I mean I know they gonna see my body anyway but it seemed unprofessional and shocking .
Ive been going here for years and I always have a great experience. Doesnt matter where I live in SA I will always come here for my yearly exams.
Have been seeing doctors at OHWC for over 30 years! Wonderful, caring individuals: doctors, nurses, and office staff.
Submitted an appointment request. No one contacted me for follow up as their website stated they would and I received notice my appointment was cancelled.
Dr. Allison Cavazos is an awesome OB/GYN. Great and friendly staff!!
I’ve been a patient for years. Alwsys top notch compassionate care
Dr. Cavazos was very patient and spent a lot of time with me answering all of my questions!! I appreciated that.
I was seen in a timely manner and Dr. Cavazos and staff were very nice and friendly.
Every step of the way I have felt supported listened to and generally cared for by everyone in this office. Thank you so much
The doctors are great but the wait is just ridiculous even if you show up early it doesnt matter you will still be waiting a long time.
Professional staff. Excellent care by Dr. A. Cavazos.
Was on hold for ten minutes called back finally someone answered, scheduled me for the wrong time, and basically said they won’t schedule me again
I really appreciate the service I receive here, and the breadsticks are amazing.
Friendly staff, clean environment, Dr. Cavazos was awesome.
Very friendly staff and Dr. Allison R Cavazos is just the best
Prompt and courteous service. Very well informed on my issues. Will highly recommend this place.
I’m very comfortable with Dr Cavazos. Everyone is very nice!
Dr. Cavazos is super friendly and knowledgeable! Highly recommend her!
Great doctor and staff. Ive been going to Dr. Cavazos for years.
Love how they treat you! Very knowledgeable! Excellent care! ❤️
Dr. Cavazos is great , an amazing provider, very thorough
Everyone was really friendly. Great experience felt listened to!
Very bad experience in this place! The financial is terrible. I never get my check up report. Will never visit again!
Love all the people in the office and the Doctors are amazing!
Thank you Oak Hills for being courteous and very kind throughout my visit.
I love this clinic. Very welcoming, very thorough.
The doctors there are very friendly and care about ones health/ wellness .
Such great environment with top of the line medical care.
Great experience! Great doctor! Highly recommend
Dr Cavazos and the entire staff are friendly and efficient.
I absolutely love Dr. Anca and staff there !
Always treated professionally by Dr. Cavazos and staff.
I’ve been going here for years already, I’ve always felt listened to, and cared for.
I appreciate the time, explanation, and the attention provided.
Always clean facility and good patient communication.