This place is great. From the front desk, to the medical assistants, to Dr. Felicia, they all are so caring and have great customer service. Dr. Felicia truly sat there and listened to all of my concerns and then addressed each and every one of them with knowledge and professionalism. She made me feel better just by explaining everything to me in detail and how it works with my situation. They got back to me fast with my labs results and the next day had me in the office with a plan on how to get me taken care of. I really love this place and it seems like they care about you on a personal level as well. 💜
This place is great! Everyone is so caring and they have great customer service. Felicia always listens to all of my concerns and then addresses each and every one of them with knowledge. My husband goes here as well for low T and he loves it as well and has nothing but great things to say as well!
I have never seen the doctor. I dont mind. I only use this place for low-T therapy. Andrew and Felicia are terrific and never fail to spend as much time as I need just answering questions. I asked for clear, direct communications and they both deliver. In my experience, the service is personal and custom.The working crew here is great. All the gals giving shots are super friendly, gentle, and quick. I rarely wait over 5 or 10 minutes even on busy days.Ive had some issues with billing and getting phone calls returned, or the rating would be five stars. All issues got resolved, but they were repetitive for a while.
This is an amazing clinic. Not only do they provide a very valuable service they are amazingly efficient in doing so. Most of the time you need medical care you expect long waiting times and slow response. Not true at Paradigm. They are super efficient and very polite. Going to Paradigm is one of the best decisions I’ve made. Don’t hesitate to make an appointment.
Its a $-grab. Nurses are great, front office staff are rude .
Went here to try and find low t treatment as I was paying to much for another clinic, spoke with them on the phone and assured me things would be different when I went in to make an appointment there were staff in the back room that wouldn’t attend to me when I asked can I make an appointment I was greeted with a rude we are very busy and we’re at least 2 weeks out or more. Gladly take my business elsewhere, you can’t even take a consultation with previous labs to at least refill my script? Thanks clearly customer service is very VERY LOW HERE. Do yourself a favor pay the extra 25.00 to feel like your a patient instead of a number! This place shouldn’t be in operation or maybe retrain your employees that clearly have to much on there plate to deal with customers
Going to have to adjust my rating as of 6/13/18. My husband has issues with E2 levels raising, causing insomnia and high anxiety. Recently they raised again, and was told to tough it out basically, by Andrew, no tests, no blocker. I was pretty shocked, as E2 will downregulate androgen receptors, not balanced itself out. I dont think Andrew believed him, looks like well be finding another office that takes these things seriously.----------------------Fantastic place. Sometimes they get busy and you need to call back again but they are really helpful and kind! Theyve helped my husband with hormone treatments, which is really hard to find a good doctor for sometimes.You can walk in and get levels tested, which is very convenient. Weve also switched to them for thyroid treatment since they offer natural treatments, another thing we had trouble getting our old doctor to do. Really excellent, they explain everything and are always very good at answering questions. Really happy we decided to try this office.Its always clean and nice in the office, never a huge wait time.
This place is a shame! I went here once and it doesnt even deserve a 1 star! Mr. Remeriz is never there, when he is he only tells you what you want o hear and goes overboard on the God Bless that is a clear sign of fraud! I was a cash patient, and they were NOT to charge my insurance and did anyway! I am Turing them into my insurance for fraud and improper charging of insurance. Charged saying I saw a physician and and only did twice, yet charged weekly. Also claimed I was using the Tulsa office when he tried to open his second office which failed also. There is a reason why this office closes early too! Take your own chances going here, when they screw up your hormones, they will double charge you to fix it! There are way too many other good places to go!
They have the best staff, phlebotomist & doctor Felicia really cares & listens to your concerns! All around this office has been great! Have recommended to several friends & family!
Do not seek treatment at this establishment. I recently applied for my OMMA through this office, and after 8 business days my application was rejected due to a clerical error. Not only will I have to reapply, but this office has made no effort to reimburse me for my time and money. In the last week, I have been left untreated, and hold this office fully responsible for my pain. Furthermore, I will have to wait another 5-14 business days for my corrected application to be processed, while I am still left untreated.
I went to Paradigm Hormones due to feeling sluggish and tired all the time. They fixed me right up. I received the treatment that was right for me. I feel a million times better and have so much energy! The Dr and staff are amazing.
Super friendly staff! I’ve been to other clinics and none even come close to the quality here!!
I went in tired, stressed and not wanting to be with my husband. After starting on the pellets I am now working out and reconnecting with my patient husband. I highly recommend the team at Paradigm Hormones!
WARNING!!! They do not give you hormones according to your levels. If you dont believe me go see a REAL Doctor after you pay your $25 to check levels and have the them check your levels. Your going to find that you are probably not low on anything and dont need any of this. Your just part of the herd of cattle that line up to get the same booster shot as the others. If you dont believe me find another that has done this and you will find that they have been given the same dose of the same 3 things as you. CATTLE! I am writing this right now because I have just come off the worst 3 months of Hell of my life. They dont tell you that this could cause your body to go into a terrible imbalance causing nothing but misery. I went to the emergency room, spent the night in the hospital and visited my REAL doctor just to be told that theres nothing you can do about this cuz they put pellets in you that you have to let take its course, thats why its three months of misery. Please check with a REAL doctor before doing this because nobody should have to experience what I have had to go through.Oh and by the way their are no lawyers that will take this on because it hasnt yet caused permanent damage to someone, and yes I still had to pay almost $400 to experience this hell!
Love this place! The entire staff is helpful and quick! In and out...Best of all, it works for me. I feel better at 47 than I did at 35. 👍👍👍👍
Been going here for over a year. Theyre awesome every time I go in. Theyve helped me greatly. Big fan.
Honestly one of the nicest and most caring group of people Ive ever had the pleasure of doing business with!!!!
This place is AMAZING! My whole body and life has changed in a year!! LOVE THE STAFF AND DOCTORS!!
Great Friendly clinic .. wonderful staff ... great place to receive Hormone therapy...! 5 stars for real ..!
My energy is back to levels from 10 years ago. Great staff. Great experience.
Awesome proffesional staff. Dr. Ramirez is very personable, and caring.
GREAT GROUP OF PEOPLE. FRIENDLY, CARING AND GREAT ATMOSPHERE. THANK YOU.
Super friendly and knowledgeable staff! Would 10/10 recommend!
Like the Drs but it is a three ring circus every time I call for any thing and always have to leave messages and wait for a call back
Great staff, great doctor. I would highly recommend!
Office manager contacted me and worked out all issues with me.
Friendly and helpful professionals all around!
Love the girls there very friend and wanting to help you
Friendly, professional staff!
Great staff.
Love this place
Love this place