The Staff members here are super nice and welcoming. & They are quick and efficient and always have me in and out right away. The office is super clean too which is always a huge plus!
I needed constant testing on a weekly basis and searched everywhere. Brenda & her male co-worker at ARCpoint were the only people out of the many places I contacted that actually cared and were willing to help me out and set up a schedule for me. After I came in they continued their friendliness and professionalism. Even after my test results were lost due to the fault of where the analysis is sent, Brenda was able to fix the issue herself in a timely manner. They are awesome & am very fortunate to have found this lab. They really helped me out with a tough situation.
I had a very quick, efficient, and friendly experience. I highly recommend if you don’t like waiting an extended amount of time for your turn!
This is specific to a childrens blood draw. The lab did not have the kid sized needles (21mm) and there was a lot of messy poking and prodding in both arms with no blood drawn. We called the Austin location and they have the smaller needles and more experienced staff. The female technician claimed he needed more fluids and the ice pack had been used too long, but we had hydrated and used ice pack with no issue at quest labs. If the veins werent good for whatever reason, we feel the technician should have known how to judge that before traumatizing our kid unnecessarily.*Update: after speaking with the Austin manager, we learned this technician has done similar horrible work on other children and adult patients, including claiming they were dehydrated. We filed a formal complaint.
I was in and out of there very quickly. The woman who did the test was very kind. I have no complaints of any kind.
Very clean clinic, fast service, and friendly staff. Here for pre-employment labs. Great experience.
Extremly fast and convenient pre employment drug screen.
Very clean, professional and efficient staff.
Friendly staff, quick in and out!
Clean facility. Friendly Staff . I wascin and out in 20 mi notes!!
Very fast and nice people
Always have exceptional customer service.
Super fast and friendly staff!
Staff was very professional and courteous.
Great people quick in and out
Awesome experience, very helpful and explanatory about the procedure
Friendly & Fast Service
Very professional and fast service.
Well done